Bruce Christie
Bangalore, India
Summary
Experienced Program Management Professional with 20+ years in PMO leadership, project governance, and process improvement. Proven in optimizing delivery, driving growth, and enhancing stakeholder satisfaction.
Overview
21
21
years of professional experience
5
5
Certifications
Work History
Project & Programs | PMO Leadership
Pythian Inc.
Bangalore
04.2021 - Current
- Led PMO initiatives, managing project portfolios worth $20M+ annually.
- Improved project delivery efficiency by 30% through optimized frameworks.
- Implemented VoC programs (NPS, CSAT, CES), increasing customer satisfaction scores by 15%.
- Developed and deployed a comprehensive RACI matrix.
- Coached and mentored 15+ project managers, enhancing PMO process adherence.
Senior Program Manager
Y Media Labs
Bangalore
09.2020 - 04.2021
- Directed Agile Scrum delivery for high-profile clients, resulting in a 20% improvement in release cycle time.
- Spearheaded process improvements, tracking agile scrum KPIs to enhance team velocity.
- Provided strategic updates to stakeholders, ensuring alignment and transparency.
Sr. Delivery Consultant
Ernst & Young (EY) (Freelance)
Bangalore
02.2020 - 08.2020
- Managed PMO governance and roadmap planning for Diageo India, reporting directly to the CTO.
- Successfully delivered key projects on time and within budget.
PMO Director
Pythian Inc.
Bangalore
08.2016 - 12.2019
- Oversaw project management teams across Europe and Asia.
- Achieved 20% growth in account value through strategic project management and customer engagement.
- Facilitated continuous process improvement initiatives to reduce project cycle time.
Program Manager
VMware
Bangalore
09.2015 - 07.2016
- Led program management for Finance and Legal business units, driving critical UAT management processes.
- Implemented process improvements, enhancing efficiency.
Multiple Roles
Dell Inc.
Bangalore
06.2003 - 09.2015
- Senior Project Manager, Dell IT Group (Nov 2012 – Sep 2015)
- Break from work (May 2012 - Nov 2012)
- Project Manager, Dell Services Group (Sep 2008 – May 2012)
- Business Analyst Lead, Dell IT Group (Nov 2006 – Aug 2008)
- Quality Analyst, Technical Support, Dell Customer Support & Quality Office (Jun 2003 – Nov 2006)
Education
Bachelor of Business Administration, Management (B.B.A) -
Madurai Kamaraj University
Bangalore, IndiaSkills
- PMO Leadership
- Project & Program Management
- Change Management
- Governance
- Process Improvements
- Strategic Planning
Certification
- PMP Certified, Project Management Institute
- Certified Scrum Master, Scrum Alliance
- Certified Scrum Product Owner, Scrum Alliance
- Change Management Practitioner, PROSCI
- ITIL Foundations
Technology Project Oversight
- JIRA
- Confluence
- Oracle Financials (R12)
- AWS DB Migrations
- Big Data Infra Migrations
- SalesForce
Similar Profiles
Eduardo PivaralEduardo Pivaral
DataOps Consultant at PythianDataOps Consultant at Pythian
Dashone Dunomes Sr.Dashone Dunomes Sr.
Sales & Culture Project Manager at Pythian MarketSales & Culture Project Manager at Pythian Market
Lanee ColemanLanee Coleman
National Cheerleaders Association at Michelle PythianNational Cheerleaders Association at Michelle Pythian