Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Giant Oil
10.2024 - Current
Led team training initiatives to enhance operational efficiency and improve staff performance.
Developed and implemented process improvements that streamlined workflows and reduced operational delays.
Managed inventory control systems to ensure accuracy and availability of stock levels across departments.
Conducted performance evaluations and provided constructive feedback to foster employee growth and development.
Oversaw scheduling and resource allocation to optimize team effectiveness during peak business hours.
Analyzed operational data to identify trends and recommend actionable solutions for enhanced productivity.
Collaborated with cross-functional teams to align strategic goals with operational capabilities, improving overall service delivery.
Team Leader
Aldez
02.2023 - 10.2024
Led team in achieving operational goals through effective workflow management.
Developed training programs to enhance team skills and performance consistency.
Streamlined processes resulting in improved efficiency and reduced downtime.
Coordinated cross-departmental projects, fostering collaboration and communication.
Mentored junior team members, fostering a culture of continuous learning.
Analyzed performance metrics to identify areas for improvement and implement solutions.
Implemented strategic initiatives that aligned with organizational objectives and enhanced productivity.
Facilitated regular team meetings to assess progress and address challenges proactively.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Mobile Equipment Operator
Toyota Motor Manufacturing
06.2017 - 02.2023
Operated forklifts and other mobile equipment to transport materials efficiently across production areas.
Conducted routine inspections and maintenance on equipment to ensure optimal performance and safety compliance.
Collaborated with team members to streamline workflows, enhancing productivity and reducing downtime.
Trained new operators on safe equipment handling procedures and best practices for efficiency.
Monitored inventory levels during operations, ensuring timely replenishment of necessary supplies.
Implemented process improvements that increased operational efficiency within the manufacturing environment.
Assisted in troubleshooting equipment issues, minimizing disruptions and maintaining production schedules.
Maintained accurate logs of equipment usage and maintenance activities for compliance audits and operational reviews.
Supervisor
Alorica
09.2014 - 06.2017
Created, managed, and implemented strategic and tactical plans for daily operations; established work priorities, and addressed customer inquiries.
Supervised and monitored over 40 customer service representatives.
Performed quality audits as well as developed performance reports to improve performance.
Supervise day-to-day operations in a high volume call center environment.
Administered performance management by diagnosing improvement opportunities.
Education
AA - General Studies
Oakland City University
Oakland City, IN
05.2014
Skills
Team leadership
Manufacturing operations
5S methodology implementation
Mobile machinery operation
Risk management practices
Quality assurance standards
Consistent commitment to quality
Coaching and development
Effective communication
Strategic task delegation
Active listening skills
Responsive to shifting priorities
Determined follow-through
Professional conduct
Customer engagement
Financial transaction processing
Accomplishments
Supervised team of 30 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.