B SARAVANA KUMAR AYYAR

Results-oriented professional with 8 years of experience in Business Development and Marketing Management within the financial services sector. Currently serving as Regional Manager at Kotak Mahindra Prime, previously held the position of Area Business Manager at Mahindra & Mahindra Financial Services. Proven track record in exceeding sales targets, strategic planning, and market analysis, with strong skills in vehicle loans, risk assessment, and customer relationship management. Expertise in financial operations, team leadership, and enhancing customer satisfaction metrics through effective communication and problem-solving.

• Promoted as Area Manager within 10 months of joining.
• Recognized as ‘Top Performing Area Business Manager’ for 2 continuous years from 2019 to 2020.
• Contributed 24% growth in disbursement and 23% increase in business volume in 2022.
• Contributed 86% business growth in business volume in 2023.
• Successfully applied enhanced procedures for disbursements and resolved inquiries on priority.
• Added 17% of total business through repeated business from existing customers.
• Proven expertise in managing teams of different sizes with strong leadership.

Date of Birth: 04/23/91

• Reading newspaper
• Listening to music
• Playing cricket
• Driving

Market share improvement of personal segment vehicle of Mahindra Automotive division. Initiated mobile branch concept to tap new customers and increase dealer business.

Accomplished 45 days training at Reckitt Benckiser in 2015., Accomplished project on enhancement of market shares for consumer durables., Improved sales by strategic marketing and beat plans for channel partners., Innovated processes to ensure lower operational cost and higher product sales.

• English
• Hindi
• Tamil

Aspiring for career enrichment in Marketing & Business Development Management with a growth-oriented organization., Offering 8 years of exposure in Business Development, Marketing Management, Customer Relationship Management and Team Management across financial service sector.

Managing MP Location with 20 team members for business and collection along with 2 Area Managers., Executing dealership locations in Bhopal, ensuring compliance of statutory laws and policies., Streamlining workflow and process as per guidelines and policies., Monitoring valuation and product team for fastest sanction and disbursal within TAT., Ensuring client’s documents are collected as per compliance and disbursed at earliest., Implementing service standards and guidelines for better service delivery., Nurturing business relationships with dealers and customers., Framing business generation plans for profitability and revenue estimates., Assessing clients’ needs and charting viable finance portfolios., Monitoring competitor activities and obtaining new business., Ensuring adherence to processes and audit parameters., Monitoring root cause analysis for issues and initiating process improvements., Ensuring speedy resolution of queries to maximize client satisfaction., Building relationships with key accounts for high customer satisfaction., Overseeing processes and implementing measures for customer satisfaction., Forecasting manpower requirements and training., Responsible for disbursement of commercial and personal vehicle loans.