B.Sindhu Assistant Process Manager - Operations
Kondapur
Summary
Dynamic professional with 6 years in operational process management, adept at transforming underperforming systems into models of efficiency. Cultivated a responsive team culture, reducing project turnaround time by 25% and consistently exceeding KPIs. Mastery of risk management and regulatory compliance, paired with a passion for harnessing technology to elevate operational success & client delightfulness Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Assistant Process Manager
Tagfact Private Limited
Hyderabad
- Current
- Dynamic professional with 6 years in operational process management, adept at transforming underperforming systems into models of efficiency
- Cultivated a responsive team culture, reducing project turnaround time by 25% and consistently exceeding KPIs
- Mastery of risk management and regulatory compliance, paired with a passion for harnessing technology to elevate operational success & client delightfulness
Team Lead
Startek
Hyderabad
01.2021 - 10.2021
- Directs, administers, and controls the day to day operations and activities of facilities and programmes in an assigned area
- Provides leadership, support, and guidance to facility management.
Team Lead
Conneqt Business Solutions Limited
Hyderabad
04.2018 - 01.2021
- Experienced Team Lead proficient in customer service management and strategic leadership
- Known for implementing effective strategies that optimize productivity, enhance collaboration, and deliver exceptional results
- Adept in fostering a cohesive team environment and leveraging strong leadership skills to meet and exceed organizational goals.
Education
Degree -
Sri Chaithanya Degree College
Karimnagar03.2016
Intermediate -
Sri Pavani Junior College
Karimnagar03.2006
High School -
Sacred Heart Girls High School
Karimnagar03.2004
Skills
- Project Management
- Strategic Planning
- Time Management & Prioritisation
- Problem solving & Critical thinking
- Communication & Presentation skills
- Staff Development
- Sprinklr
- CRM
- Ipacs
- Single Screen
- Team Management
- Ms- Excel
- Power point
- Client relationships
- Adaptability
- Interpersonal skills
- Data Analysis
- Document Control
- Media Analysis
- Chat GPT Commands
Personal Information
Title: Assistant Process Manager - Operations
Awards
- PS1 Certified in the month of Feb’2019
- RNR (Recognition and Rewards) Awards
- Achieved LOE (League of Extraordinary) for the month of August – October
- Achieved Extra Miler recognition for driving Business KRI for continuously 3 months received reward from Clients
- Multiple appreciations from clients on achievements on KRI
Timeline
Team Lead
Startek
01.2021 - 10.2021
Team Lead
Conneqt Business Solutions Limited
04.2018 - 01.2021
Assistant Process Manager
Tagfact Private Limited
- Current
Degree -
Sri Chaithanya Degree College
Intermediate -
Sri Pavani Junior College
High School -
Sacred Heart Girls High School
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