Buchanpalli Santhosh
Secunderabad
Summary
Motivated to work in such an esteemed company and to constantly gain skills and experience by working in such a company.
Overview
12
12
years of post-secondary education
Work History
Tele Caller
Startek
Hyderabad
11.2024 - 03.2025
- Made outbound calls to customers to explain products and services clearly and politely.
- Answered incoming calls and provided help with questions or problems customers had.
- Followed call scripts to ensure smooth and professional communication.
- Updated customer records after each call using company software or Excel sheets.
- Listened carefully to customers and understood their needs to offer the right solution.
- Reached daily call targets and reported the number of calls made and responses received.
- Helped the sales team by passing on good leads or interested customers.
- Maintained good behaviour and spoke respectfully, even during difficult conversations.
- Learned about new products or updates to give correct information to customers.
- Shared customer feedback with supervisors to improve the service or product.
Education
Intermediate -
Tapasya Junior College
Secedarabad, Talangana 06.2018 - 07.2020
SSC -
Sarojini Naidu Memorial High School
Secedarabad, Talangana 01.2009 - 06.2018
Skills
- Dedicated
- Determined
- Quick Learner
- Team Player
- Focused
Hobbies and Interests
Watching and playing sports
Disclaimer
07/24/25, Secunderabad, I hereby declare that, I would deliver my duties to the best of my knowledge and abilities and become an active part of the firm and strive for its development.
Languages
- Hindi
- Telugu
- English
- Hindi
- Telugu
Personal Information
- Age: 22
- Date of Birth: 02/05/03
- Gender: Male
Timeline
Tele Caller
Startek
11.2024 - 03.2025
Intermediate -
Tapasya Junior College
06.2018 - 07.2020
SSC -
Sarojini Naidu Memorial High School
01.2009 - 06.2018