Bunty Chauhan
Ghaziabad
Summary
Adept IT Coordinator with a proven track record at Chirec International School, enhancing workflow efficiency and data security through innovative solutions. Skilled in technical issue analysis and desktop support, excelling in fast-paced environments, achieving significant user satisfaction improvements. My expertise includes application installations and fostering team collaboration, demonstrating both hard and soft skills essential for IT excellence. Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Specialist
Step By Step School
Noida
05.2025 - Current
- Delivered technical support to faculty and staff for various software applications.
- Collaborated with vendors to secure timely delivery of IT resources.
- Assisted in prompt troubleshooting and resolution of IT-related issues.
- Documented IT procedures and best practices for staff reference.
- Installed operating systems, applications, patches, and updates as required.
- Investigated system errors to identify root causes and implement solutions.
IT Coordinator
Chirec International School
Hyderabad
01.2022 - 04.2025
- Led training initiatives on new technologies, boosting adoption rates and user satisfaction.
- Implemented robust backup strategies, safeguarding critical data against loss or corruption.
- Managed IT projects to completion, ensuring timely delivery within budget constraints.
- Developed custom applications to enhance workflow efficiency and business performance.
- Streamlined IT processes through regular audits and maintenance to increase productivity.
- Maintained up-to-date inventory of hardware and software assets, optimizing resource allocation.
- Reduced downtime through proactive IT support and rapid issue resolution.
- Installed and configured network printers and peripheral devices for operational efficiency.
IT Specialist
Genesis Global School
Noida
10.2016 - 12.2022
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Performed server backups and changed and replaced backup tapes daily.
- Patiently walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and quickly troubleshot errors.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
ICT & Design Teacher
Genesis Global School
Noida
06.2022 - 10.2022
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Designed classes WEDO 2.0 for PYP 1-3 students.
Network Engineer
Cloudmay India Pvt Ltd
Noida
01.2015 - 10.2016
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Provide online support for Laptop, Printers and Network devices.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Education
Master of Computer Applications - Computer And Information Sciences
Gurukula Kangri University
Haridwar, India01.2013
Bachelor of Computer Applications - Computer Engineering
Punjab Technical University
Chandigarh, India01.2009
Skills
- Application installation and IT procurement
- Data backup management
- Vendor collaboration
- Asset inventory and management
- IT project management
- Technical issue analysis
- Incident management
- Data analysis
- Communication tools
- Word processing and desktop publishing tools
- Azure administration
- Office 365 proficiency
Certification
- 2017-01 Microsoft Certified Solutions Expert (MCSE)
- 2021-07 Level up with Office 365 and Windows
Languages
English, Hindi, Punjabi
Hobbies and Interests
Writing, blogging, Traveling, Artistic activities, Community service, Listening to music
Accomplishments
Completed intensive training in database fundamentals and software engineering.
Affiliations
- Wakelet Certified
- Microsoft Innovative Educator
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Punjabi
Beginner (A1)
A1
Timeline
IT Specialist
Step By Step School
05.2025 - Current
ICT & Design Teacher
Genesis Global School
06.2022 - 10.2022
IT Coordinator
Chirec International School
01.2022 - 04.2025
IT Specialist
Genesis Global School
10.2016 - 12.2022
Network Engineer
Cloudmay India Pvt Ltd
01.2015 - 10.2016
Master of Computer Applications - Computer And Information Sciences
Gurukula Kangri University
Bachelor of Computer Applications - Computer Engineering
Punjab Technical University
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