Busara Clemency
Eluru
Summary
Dynamic leader with proven expertise in streamlining operations and enhancing performance at Delhivery.com. Skilled in problem-solving and team leadership, achieving an 80% day closure rate through effective route planning and operational efficiencies. Demonstrates exceptional time management and customer service, ensuring timely delivery and satisfaction.
Overview
10
10
years of professional experience
Work History
Team Leader, Last Mile Operations
Delhivery.com
06.2018 - Current
- The entire inbound and outbound logistics process consists of managing ecommerce inventory, and fulfilling and shipping orders and Audit.
- Managing day-to-day operations of the logistics department, delivering goods on time and following up on failed goods, trying to deliver.
- Analyzed logistics performance metrics and identified areas of improvement, resulting in a reduction in lead time and a increase in order fulfillment rate.
- Working on Productivity, Closure and Same day Delivery.
- Use route planning to build efficient delivery routes Manage the dispatch of FEs and resolve issues throughout the day.
- Identify problem areas, including restructuring routes to improve operational efficiencies.
- Supervise employees in accordance with company policies and applicable laws,training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems.
- Ensured smooth operations, coordinating tasks among team members to meet deadlines.
- Oversee a daily 500 to 600+ delivery as per Load count.
- Overall day closure is 75% to 80%.
Accountant Assistant
QMAX SYNTHETICS PVT LTD
07.2014 - 04.2018
- Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
- Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
- Streamlined accounts payable processes for timely vendor payments and reduced errors.
- Collaborated with accounting team members to complete projects efficiently and meet deadlines consistently.
- Prepared detailed journal entries as needed, supporting accurate record-keeping initiatives.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
Education
Bachelor of Commerce - Accounting And Finance
VPM R Z SHAH COLLEDGE
Mumbai, India02.2013
Skills
- Goal Setting
- Focus and Follow-Through
- Customer service
- Problem solving
- Team Leadership
- Time Management
- Cash handling
- Documentation And Reporting
- Shift Scheduling
- Work Planning
- Performance Improvement
Additional Information
Personal Details
Date of Birth : 01-07-1993
Marital Status : Married
Languages Known : English,Telugu,Hindi,Kannada and Marathi
Interests : Listening to music
Personal Attribute
I believe in the principle that “You get the best out of others when you give the best of yourself”. And thus strongly believe in putting in my best efforts, giving my loyalty and hard work so as to get the best results for continuous organizational as well as personaldevelopment with patience and perseverance.
Busara Clemency
Place: Eluru
Date:
Timeline
Team Leader, Last Mile Operations
Delhivery.com
06.2018 - Current
Accountant Assistant
QMAX SYNTHETICS PVT LTD
07.2014 - 04.2018
Bachelor of Commerce - Accounting And Finance
VPM R Z SHAH COLLEDGE
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