BUTRA NAGENDRA

• Monitored team progress towards achievement of goals and objectives set forth by executive management.
• Recruited and trained new employees to meet job requirements.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Identified and developed top talent within management structure to promote performance-oriented culture.
• Ascertained benefits, capabilities, and feasibility for proposed systems by studying data logs and researching appropriate solutions.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Ø Creating loans for, Gold Loans, Home Loans ,Personal loans,

Ø Supervising of 1o branches and 750 cr gold loan portfolio of my Region,

Ø High network customers to be maintaining of relationship,

Ø Knowledge and cross sell of all Company products like SIP ,Home Loans, Gold Loan, Debentures, Inward Remittance, Domestic Money transfer, PAN card, Mutual Funds, Insurance products etc and wherever customer needs,

Ø Study and analyze processes to identify risk.

Ø Implementation of Credit Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at HO in the area assigned.

• Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
• Reported any accidents, damages, or other incidents to supervisors promptly.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.
• Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.

• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.