Buvaneswaran Naganathan
Abu Dhabi
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Retail Supervisor
Grandiose supermarket
Abu Dhabi
10.2023 - Current
- Developed strong relationships with key suppliers by consistently providing high quality service standards.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Ensured compliance with all safety regulations, policies and procedures.
- Performed daily audits of merchandise displays, pricing accuracy and store security measures.
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
- Implemented new technologies into the retail environment such as point-of-sale systems or mobile apps.
Receiver and Merchandiser/Customer Service Assistant
Spinneys Supermarket, LLC, Dhabi
Abu Dhabi
08.2014 - 10.2023
- Greeting and acknowledging the customers
- Maintains store shelves by observing displays of company products, removing damaged or freshness-dated products, tidying store shelves, providing optimum display of products
- Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products
- Working closely with visual display staff and department heads to decide how goods should be displayed to maximize customer interest and sales
- Forecasting profits and sales, and optimizing the sales volume and profitability of designated product areas
- Planning budgets and presenting sales forecasts and figures for new ranges
- Controlling stock levels based on forecasts for the season
- Analyzing every aspect of bestsellers (for example, the bestselling price points, colors or styles) and ensuring that bestsellers reach their full potential
- Monitoring slow sellers and taking action to reduce prices or set promotions as necessary
- Analyzing previous season's sales and reporting on the current season's lines
- Gathering information on customers' reactions to products
- Inventory receiving and booking using SAP system.
Education
B.COM - International Business
Annamalai University
Diploma - Journalism and mass communication, Digital photography
Periyar University
Madurai kamaraj university
Skills
- Basic Microsoft Office and internet
- Basic knowledge in Sap retail accounting software and Microsoft Dynamics NAV,
- Customer Service Training and Smart Sales Training by Spinney Supermarket
- Food safety and hygiene training conducted by Abu Dhabi Food Control Authority
- (ADFC)
- Firefighting training conducted by Dubai Municipality
- SKILLS AND QUALITIES:
- Inventory management
- Customer service
- Team leadership
- Staff training
- Supplier relationship
- Store operations
- Product display
- Scheduling and timekeeping
- Employee motivation
- Store organization
- Physical stamina
- Inventory and stocking
- Product knowledge
Photography
Freelance photographer
Languages
4,B2,2,A2,4,B2
Personal Information
- Nationality: Indian
- Date of Birth: 26 march 1986
Languages
English
Upper Intermediate
B2
Tamil
Proficient
C2
Hindi
Intermediate
B1
Malayalam
Intermediate
B1
Timeline
Retail Supervisor
Grandiose supermarket
10.2023 - Current
Receiver and Merchandiser/Customer Service Assistant
Spinneys Supermarket, LLC, Dhabi
08.2014 - 10.2023
B.COM - International Business
Annamalai University
Diploma - Journalism and mass communication, Digital photography
Periyar University
Madurai kamaraj university