Summary
Overview
Work History
Education
Skills
Awards
Personal Information
Timeline
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C. Rathi

C. Rathi

Business Development Manager
Bangalore

Summary

Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.

Overview

13
13
years of professional experience
10
10
years of post-secondary education
4
4
Languages

Work History

Business Development Manager

HTC Global Services
Bangalore
05.2022 - Current
  • Develop a growth strategy focused both on financial gain and customer satisfaction
  • Client Account Management
  • Conduct market research to identify new potential customers
  • Arrange business meetings with prospective clients
  • End to End IT Services Sales
  • Promote the company's products/services addressing or predicting clients' objectives
  • Keep records of sales, revenue, invoices etc.
  • Provide trustworthy feedback and after-sales support
  • Build long-term relationships with new and existing customers
  • Develop entry level staff into valuable salespeople
  • Experienced in acquiring new clients (hunting) and nurturing existing relationships (farming) within the IT services and staffing sector
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Participated in trade shows and conferences to network and generate leads.
  • Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
  • Secured high-value accounts through persistent and strategic outreach efforts.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Business Development Representative

Pulley Ascent
Bangalore
07.2021 - 03.2022
  • Company Overview: For Adobe
  • Generate new revenue opportunities through prospecting in the assigned geography.
  • Support execution of internal sales campaigns to drive messaging.
  • Conceptualize, execute and run the lead generation campaigns.
  • Manage the interaction and relation with C Level executives.
  • Manage the forecast using Salesforce and maintain the desired level of quarterly forecast accuracy.
  • Product Knowledge: Ability to clearly communicate stage appropriate products.
  • Demonstrate the solution by understanding the customers requirements.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Conducted market research to identify new business opportunities and target areas for expansion.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Increased client base by identifying potential customers and initiating strategic outreach.

Senior Executive

HCL Technologies
Lucknow
12.2019 - 06.2020
  • Responsible for commercial and contractual excellence, and growth of engagements in tandem with accounts and delivery team.
  • Own and manage end to end commercial and contractual aspects of the accounts (SC Johnson, Home Depot, Performance food group,)
  • Following best practices within as well as across accounts
  • Support account management from a sales relationship perspective coordinate sales and marketing programs, promotions and generate periodic and special reports
  • Monitor and reporting the sales and commercial MIS and reviews
  • Manage the internal and external stakeholders.
  • Negotiated high-value contracts with new clients, substantially increasing revenue.
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.

Business Relationship Executive

SRK Info Solution
Chennai
06.2014 - 01.2017
  • Company Overview: Techedgee
  • Complete and maintain accurate sales forecasts, data gathering and report to director
  • Lead Generation in the Education Market for the suite of software and training being sold by Techedgee.
  • The software and training suite include StaadPro, Creo, AutoCAD, Adobe, 3Ds Max and Ansys.
  • Preparation of commercial proposals for the solutions offered in consultation with the Business Managers.
  • Conduct regular customer review calls as per customer review procedure and follow up as necessary.
  • Organize and help in lead generation activities like Seminars and Workshops.
  • Participation of meeting with principal partner companies (PTC, Bentley and Adobe)
  • Coordinating with the principal companies for center of Excellence for Educational Institutions
  • Perform routine follow up calls as per renewal procedure to hit Renewal Sales Goals
  • Techedgee
  • Enhanced client relationships by consistently providing exceptional service and promptly addressing concerns.

Inside Sales Executive

Intercad Systems Pvt Ltd.
Chennai
06.2012 - 05.2014
  • Complete and maintain accurate sales forecasts, data gathering and reports for Business Managers.
  • Generating leads by calling Educational Institutions as well as the companies to identify the exact requirement for software.
  • The software includes StaadPro, Pro/Engineer, Adobe, Autodesk and 3DS Max.
  • Develop quotations in cooperation with the Business Managers based on identified sales strategy and information collected from customers as assigned.
  • Conduct ongoing customer needs, analysis, and research of customer requirements.
  • Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items.
  • Conduct regular customer review calls as per customer review procedure and follow up as necessary.
  • Perform routine follow up calls as per renewal procedure to achieve renewal sales goals.
  • Perform reporting functions and regular follow up on an ongoing and timely basis including quotes, bookings and renewals.
  • Worked closely with outside sales representatives to jointly close complex deals requiring multiple touchpoints with prospects or clients.
  • Collaborated with colleagues to develop new strategies for up-selling and cross-selling products or services.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.

Education

BCOM -

M.G University
Kochi,India
01.1999 - 01.2002

12th -

St Pauls College
Kochi,India
01.1997 - 01.1999

10th -

SDAHSS
Kochi,India
06.1992 - 01.1997

Skills

Sales and Marketing

Relationship Management

Market Research and Lead Generation

Competitive Analysis

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Awards

Diploma in Office Automation

Personal Information

Date of Birth: 12/21/80

Timeline

Business Development Manager

HTC Global Services
05.2022 - Current

Business Development Representative

Pulley Ascent
07.2021 - 03.2022

Senior Executive

HCL Technologies
12.2019 - 06.2020

Business Relationship Executive

SRK Info Solution
06.2014 - 01.2017

Inside Sales Executive

Intercad Systems Pvt Ltd.
06.2012 - 05.2014

BCOM -

M.G University
01.1999 - 01.2002

12th -

St Pauls College
01.1997 - 01.1999

10th -

SDAHSS
06.1992 - 01.1997

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C. RathiBusiness Development Manager