I am a IT professional with over 5.5 years of experience, specializing in Salesforce Marketing Cloud development for the last 2.5 years. My career began with a strong foundation in Business Process Management using Pega before transitioning to marketing automation. I am proficient in leveraging AMP script, SQL, Automation and Journey Builder to build effective customer engagement solutions and am skilled at translating complex business requirements into technical realities within the SFMC ecosystem.