Your Name
Summary
ABOUT ME
Morethan8+yearsofexperienceinmanagementandsuccessfulat
engagingwithstaffbydiscussingsalesperformance,maintaining
accountabilityandacknowledgingexcellentperformance.Drivento
maintainservicestandardsbysupportingstaffinhandlingservice
issuesandcustomercommunications.Results-drivenretail
managementprofessionaldeterminedtoexceedcompanysales
goals.Successfulatleveragingfinancialandmarketingeducationto
makepurchasingandmerchandisingdecisions.
Overview
24
24
years of professional experience
Work History
Nationality
01.2021 - Current
- Indian
- Gender: Male
- CONTACTgovid vihar soc ,cross naka,,agashi ,virar west
- India (Home) javedlalani9@gmail.com, - maintenance of computers - relations with suppliers
- Reconciled daily sale transcations to balance and log day to day revenue
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Completed point of sale opening and closing procedures
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standared practices.
12.2023 - 01.2024
- Website online.college.com.uk
12.2023 - 12.2023
- Website cpdonline.co.uk
11.2023 - 12.2023
- Website cpdonline.co.uk
01.2015 - 02.2019
- Managed inventory control, cash control, and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Supervised guests at front counter, answering question regarding products
- Coached sales associates in product specifications, sale incentives, and selling techniques, significantly increasing customer satisfaction ratings.
12.2012 - 02.2019
- Built strong relationships with clients to deliver emotional support and companionship
- Remained alert to problem or health issues of clients and competently responded
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
11.2012 - 12.2014
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- StoremanagerandBusinessownerJanta store personalcareassistantvolunteer work cafeshopstoremanagerEATS N BITS CAFE SHOP
- CafeshopstoremanagerGO GO FRESH
01.2009 - 05.2012
- Reading C2 Spokeninteraction C2
- Writing C2
- Planned and budgeted accurately to provide business with resources needed to operate smoothly
- Improved marketing to attract new customers and promote business
- Created product training plans centred on customer success and satisfaction
- Contributed additional revenue to sales plans through resale opportunities
- Gained extensive knowledge of products and services and services to provide best in class sales engineering solutions
- Organized product demonstrations and trial installations of equipment to promote products
- SoftwareexecutiveWATERSKY TRAVELS
01.2003 - 07.2004
- HourTESOL/TEFLCertificateWORLD TESOL ACADEMEY
- CARECERTIFICATECDP ONLINE COLLEGE
- SUPERVISIONINCARECDP ONLINE COLLEGE
- EMERGENCYLIFESUPPORTPROGRAMBritish heart foundation
- LICENCIATEINELECTRONICSANDRADIOSERVICINGMAHARASHTRA STATE BOARD
- OF VOCATIONAL EXAMINATION
- LICENCIATEINADVANCEELECTRONICSANDVIDEOSERVICINGMAHARASHTRA STATE
- BOARD OF VOCATIONAL EXAMINATION
- DIPLOMAINELECTRONICANDVIDEOENGINEERINGREINET INSTITUTE OF
06.2001 - 04.2002
03.2000 - 04.2001
JavedLalani
- 02.1983
Education
MOTHERTONGUE
Skills
- TECHNOLOGY
- Hindi
- Listening C2 Spokenproduction C2
- Reading C2 Spokeninteraction C2
- Writing C2
- Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
- ADDITIONAL INFORMATION
- Organisationalskills
- Problemsolving
- Teamwork
- AbilitytoMultitask
- Customerservice
- Abilitytoworkunderpressure
- Communicationskills
- CustomerRelationship
- Creativity
- RiskManagement
- Hourlyshiftmanagement
- EmployeeTraining
Timeline
12.2023 - 01.2024
12.2023 - 12.2023
11.2023 - 12.2023
Nationality
01.2021 - Current
01.2015 - 02.2019
12.2012 - 02.2019
11.2012 - 12.2014
01.2009 - 05.2012
01.2003 - 07.2004
06.2001 - 04.2002
03.2000 - 04.2001
JavedLalani
- 02.1983
MOTHERTONGUE