Aditya Ravindranath
Bangalore
Summary
Experienced Lead Business Analyst with a track record of delivering impactful solutions that promote operational excellence. Specializes in business process improvement, Agile practices, and effective stakeholder engagement. Demonstrates proficiency in data analysis, SQL optimization, and performance metrics to facilitate better decision-making. Committed to enhancing team productivity and driving strategic initiatives that empower stakeholders.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Growth Analyst
Spencer's Retail Limited
05.2025 - Current
- Led end-to-end growth optimization across 10 cities, diagnosing drop-offs in traffic, conversion, and AOV to deliver consistent month-on-month revenue growth in a highly competitive retail environment.
- Built and operationalized a robust RFM (Recency, Frequency, Monetary) segmentation model, empowering retention and CRM teams with actionable customer insights - driving a measurable lift in repeat purchases and engagement among 'Champion' users while reducing churn in 'AtRisk' segments.
- Executed rapid Root Cause Analyses (RCA) for performance dips by integrating data from acquisition channels, merchandising efficiency, and product availability - translating insights into high-impact actions for marketing, supply chain, and product teams.
- Partnered cross-functionally with CX, marketing, and category teams to institutionalize data-driven decision-making, enhance funnel visibility, and boost ROI across campaigns.
- Delivered executive-level reporting through automated dashboards and deep-dive analyses, improving leadership visibility into daily performance levers and strategic priorities.
Lead Business Analyst
BrightChamps
04.2024 - 05.2025
- Conducted customer persona analysis, enhancing user experience and improving customer retention by 15%.
- Developed financial forecasting models to accurately predict quarterly revenue and expenses.
- Designed and implemented interactive dashboards to visualize daily key performance metrics, accelerating decision-making.
- Spearheaded the implementation of Agile project management systems, boosting task tracking efficiency by 50%.
- Led a comprehensive gap analysis that proposed solutions driving a 20% increase in revenue.
Senior Associate Business Analyst
UpGrad
06.2022 - 11.2023
- Built advanced dashboards providing stakeholders real-time insights into key performance indicators.
- Automated data pipelines, reducing data processing time by 15% and improving analytics efficiency.
- Collaborated with cross-functional teams (Sales, Marketing, Operations, Finance) to resolve data-related issues, achieving a 35% improvement in accuracy.
- Designed comprehensive reporting systems for real-time customer satisfaction and product performance metrics.
Process/Quality Analyst
Gallagher
09.2019 - 02.2022
- Designed and implemented quality control measures, reducing operational errors by 20%.
- Led the development of a Quality Management System, decreasing process defects by 15%.
- Created and deployed root cause analysis tools to identify workflow bottlenecks, improving efficiency.
- Conducted audits of operational processes, identifying areas for improvement and enhancing workflow efficiency.
Education
Graduate Certificate - Business Analytics
Golden Gate University
San Francisco04.2024
Bachelors of Commerce -
Aims Institution
Bangalore03.2019
2nd PUC -
Seshadripuram PU Composite College
Bangalore03.2016
10th Std -
Widia Poorna Prajna School
Bangalore03.2014
Skills
- SQL optimization
- Project management with Zoho
- Python programming
- Agile methodologies
- Data visualization with Tableau
- Advanced Excel skills
- Business intelligence with Quicksight
- R programming language
Certification
- Data Science and Analytics, 01/01/19
- Green Belt Lean Six Sigma, 04/01/21
Timeline
Growth Analyst
Spencer's Retail Limited
05.2025 - Current
Lead Business Analyst
BrightChamps
04.2024 - 05.2025
Senior Associate Business Analyst
UpGrad
06.2022 - 11.2023
Process/Quality Analyst
Gallagher
09.2019 - 02.2022
Graduate Certificate - Business Analytics
Golden Gate University
Bachelors of Commerce -
Aims Institution
2nd PUC -
Seshadripuram PU Composite College
10th Std -
Widia Poorna Prajna School