Summary
Education
Overview
Work History
Skills
Accomplishments
Work Availability
Work Preference
Languages
Interests
Volunteer
Lakshya Parashar

Lakshya Parashar

Manager - Hotels , Events & Travel
Gurgaon,HR

Summary

Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms under performing operations into successful enterprises using resourcefulness and high-level business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Decisive and analytical with 12 year history of successful hospitality performance.

Education

B.Sc in Hotel Management - Hotel Management

Jaypee Institute of Hotel Management
Agra, India
05.2009 - 04.2012

Overview

3
3
years of post-secondary education
13
13
years of professional experience

Work History

National Director of Sales

Lemon Tree Hotels
03.2025 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed as a National Leader.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Budgeting and forecasting for all 8 Lemon Tree Hotels of Gurgaon.
  • Managing a team of 6 and responsible for their growth.
  • Independently managing RFP accounts for - KPMG , BCG, PWC, EY, AIRBUS, MARUTI, RJ CORP, ZS Associates.
  • Ensuring that all the owned hotel for Lemon Tree meet their overall budget and focusing on their catering / events as well.
  • Ensuring that we have a base business in all the owned hotels for lemon tree and making sure all the RFP accounts are live and running.
  • Ensuring all the documentation are in place to secure the 100% scoring in our internal audits.
  • Weekly engagement with the RSO leaders and ensure all the feeder markets are supporting each other with respect to accounts engagement.

Manager - Hotels, Events & Travel

PwC
01.2023 - 02.2025
  • Responsible for pan india operations & demonstrable to work with external and internal stakeholders across the spectrum.
  • Handling the global leadership visit and PwC client events.
  • Curating each event to leave a life time experience.
  • Enhanced satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Develop strategies to improve operations and show adequate cost saving.
  • Supervision of the entire admin operations i.e. Front Desk, bellboys , FIT Travel, Contracting with the hotels and vendors.
  • Taking care of internal events and cafeteria.
  • Responsible for maintaining and reviewing the Monthly MIS
  • Ensure proper coordination is done cross functional team for smooth operation and client delight.
  • Conducting the quarterly review on key quality index and ensure we are compliant as per policy.
  • Engagement with the partners for their future requirements and ensure there are no escalation.
  • Weekly call with the Chairman & COO for on growing plans and introducing new policies.
  • Working on the Global sustainability and the carbon emission
  • Doing the rate negotiation with the hotels for across India for the FIT travel as per PwC Guidelines.
  • Responsible for end to end closer of the event and working closely with the production houses.

Cluster Associate Director of Sales & Events

Roseate Hotels & Resorts
02.2020 - 12.2022
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Handling the Gurgaon corporate market , MICE and Wedding planners.
  • Top notch rapport with the wedding players of Delhi NCR & Mumbai.
  • Excellent relationship with some key cricket players and IPL team accommodation managers.
  • Responsible and Managing good relations with the HNI's of Delhi & Gurgaon.
  • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
  • Responsible for the end to end Events and operation for The Roseate and Roseate House.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to- market plans to capitalize on every revenue opportunity for RFP, LNR & Transient business along with the social business.
  • Curating guests experiences in all the events and keep the team motivated.
  • Handling the catering/event segment of The Roseate, NH8, Roseate house and Roseate Ganges- Rishikesh
  • Equally involved in the portfolio expansion and introducing new policies and Ideas to the team.
  • Routine Interaction with the area General Manager, DOSM and the F&B Manager of the Hotel.
  • Was working towards making Roseate hotels as resorts as the best chain in the world.
  • GO Getter.

Groups, Conference and Events Head

Hilton - Conrad
10.2018 - 10.2019
  • Improved attendee satisfaction through meticulous planning and attention to detail in event design.
  • Cultivated a client-focused approach among team members, resulting in high levels of customer satisfaction and loyalty.
  • Streamlined communication among team members for increased efficiency and collaboration during events.
  • Worked effectively in fast-paced environments.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Developed strong communication and organizational skills through working on group projects.
  • Responsible for the overall catering & MICE for Conrad Bangalore.
  • Handling a team of 5 and responsible for their growth.
  • Responsible for 40 % of the total revenue of the hotel.
  • Routine interaction with the commercial director and coordination with the National Sales Office. .
  • Routines exercise to tap the leads and coordination with the team with all the captive leads that are on prospect.
  • Maintain cordial Relationships with the HNI's of Bangalore, BCCI and IPL Teams.

Event Sales Manager

Shangri-la Hotel
10.2017 - 11.2018
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in training, demonstrations, consumer awareness.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Responsible for the residential and non‑ residential events and maintaining the PR with the social influencers.
  • Handling Gurgaon based accounts like , McKinsey , Adidas , Deloitte, PwC, KPMG , EY , TASL , AIRBUS etc.
  • Responsible and driving the social segment for Shangri-La Bangalore
  • Monthly review with the DOE and doing the forecasting for the overall catering of the hotel.

Assistant Sales Manager

Marriott International, Inc.
01.2015 - 09.2017
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Assisted sales team with completing customer transactions and managing issues.
  • Developed strong client relationships for repeat business and increased referrals.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Expertise in weddings and social events
  • Strong hold in markets like Agra , Firozabad and Mathura.
  • Exploring, developing , contracting and maintaining clientele with all the wedding planners, socialite and
    influential channels in Hyderabad and Agra market
    Maintaining the DSR and handling the sales center

Sales Executive

Radisson Blu Hotels & Resorts
07.2012 - 12.2014
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Specialized in handling HNI's Wedding and excellent relationship with BIG4.
  • Handling Travel agents and MICE companies.
  • Ensure maximum revenue and customer satisfaction.
  • Maintain high visibility in the surrounding and in the hospitality community as per brand standards.
  • Dedicated time to self-personal development.
  • Daily update on conference tracker from the RSO
  • Maintain daily sales report
  • Build clear and open lines of communication with all departments.

Skills

Customer service

Team leadership

Time management

Decision-making

Goal setting

Staff management

Complex Problem-solving

Customer relationship management (CRM)

Sales techniques

Workforce management

Business development

Financial management

Contract management

Lead generation

Accomplishments

  • Event Manager of the year in 2024 for PwC India.
  • Unsung hero award in 2020
  • Service Delivery Excellence award in 2021
  • Service delivery excellence award in 2022
  • Best Sales person of the year in 2015 & 2017

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Interests

Sports

Music

Travelling

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Lakshya ParasharManager - Hotels , Events & Travel