Prasanna Gajula

Work History

Management Trainee

Genpact India Pvt ltd.

HYDERABAD

04.2021 - 04.2023

Assisted established management staff with operational oversight, business development, and process improvement strategies.
Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Analyzed customer feedback to identify areas for improvement.
Used company reports to analyze sales, gross profit and inventory activities.
Acted with integrity, honesty and knowledge to promote culture of company.
Handled day-to-day customer or client questions via telephone or email.
Gained knowledge of company policies, protocols and processes.
Assisted with onboarding of new employees by providing training and development resources.
Organized projects and contests to increase sales and encourage exceptional customer service.
Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
Described product to customers and accurately explained details and care of merchandise.
Communicated with vendors regarding back order availability, future inventory and special orders.
Managed senior-level personnel working in marketing and sales capacities.
Developed detailed plans based on broad guidance and direction.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Leveraged data and analytics to make informed decisions and drive business improvements.
Identified and communicated customer needs to supply chain capacity and quality teams.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Senior Procurement Specialist

E I DuPont services India Pvt ltd.

HYDERABAD

09.2011 - 12.2015

Contributed to construction-related procurement tasks and supported project scheduling requirements.
Led sourcing process for new vendors to get quality products and services and mitigate risk.
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
Conducted spend analysis to identify cost-saving opportunities.
Resolved invoice and payment issues to facilitate prompt payment to suppliers.
Monitored and managed procurement budget to control costs.
Created and maintained portfolio of qualified vendors to expand options.
Utilized market intelligence to identify opportunities for savings and cost reduction.
Negotiated contracts with suppliers to obtain favorable terms and pricing.
Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
Analyzed supplier contracts to confirm compliance with company policies and procedures.
Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
Developed and implemented procurement policies and procedures to enhance compliance with company standards.
Implemented policies and procedures for optimal purchasing methods and cost control.
Reduced production downtime by overseeing quality control and assembly.
Performed yearly store audits in collaboration with managers, designers, and sales associates to provide feedback.
Provided accurate and up-to-date records of leading procurement procedures.
Utilized software to order, track and invoice product shipments.
Managed database of vendor details and pricing information to maintain organization.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
Promoted superior customer experiences by leveraging understanding of color, trends, styles, benefits and product value perception.
Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.

Summary

Overview

Work History

Management Trainee

Senior Procurement Specialist

Education

MBA - Finance

Skills

Gardening, reading, listening to music

Timeline

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