Anmolpreet Kaur
Fairfax
Summary
Knowledgeable and dedicated customer service professional with extensive experience in several industries of businesses. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
4
4
Languages
Work History
Business Owner
Food truck
Fairfax
11.2019 - 02.2022
- Hired and supervised food truck prep cooks, cashiers and service window attendants.
- Planned daily menus and prepped food for service.
- Scheduled yearly kitchen equipment maintenance, handled repairs and upgraded appliances.
- Assisted food prep and assembly on line and served 150-250 customers per day.
- Calculated operating budget, set menu prices and worked with suppliers to stock inventory.
- Monitored expenditures and identified areas to maximize budget and minimize costs.
- Trained food truck employees to follow established safety and hygiene standards.
- Greeted customers, answered menu questions and responded to complaints.
- Maintained employee records, prepared payroll and scheduled shifts.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Helped general management develop prices based on inventory costs and portion sizes.
- Enhanced sales by promoting food products and assisting with creative menu selections.
- Enhanced business productivity by training 2 team members and 5 servers on best practices and protocols.
Certified Nursing Assistant
Home Health Care
Alexandria
09.2018 - 10.2019
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Developed strong professional relationships by interacting and communicating effectively with wide variety of patients and staff.
Salesperson
Ashley homestore
Fairfax
05.2017 - 05.2018
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Improved customer service and telecommunication skills to build lasting relationships.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Server
Denny's
Alexandria
08.2015 - 04.2017
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate of Science - General Studies
Northern Virginia Community College
Alexandria, United States 08.2015 - 05.2018
Certification - Nursing Assistant
ECPI University
Manassas, United States 06.2018 - 08.2018
Skills
Business Development
Operations management
Strategic planning
Staff Management
Financial Management
Customer Relations
Effective customer service
Cross-selling products and services
Sales expertise
Workflow planning
Certification
Oracle Database SQL
Timeline
Business Owner
Food truck
11.2019 - 02.2022
Certified Nursing Assistant
Home Health Care
09.2018 - 10.2019
Certification - Nursing Assistant
ECPI University
06.2018 - 08.2018
Salesperson
Ashley homestore
05.2017 - 05.2018
Server
Denny's
08.2015 - 04.2017
Associate of Science - General Studies
Northern Virginia Community College
08.2015 - 05.2018