PRAVEENKUMAR S
Bangalore
Summary
To work in position where I will hone my expertise knowledge and Technical Skills for the betterment of the organization, Mature and shape myself to match the organization better and render my best service.
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
3
3
years of professional experience
Work History
UFF LM SPOKE ASSOCIATE
Amazon
04.2024 - Current
- Collaborated with teams to enhance operational efficiency and workflow processes.
- Assisted in training new associates on safety protocols and standard procedures.
- Maintained accurate records of shipments and deliveries for tracking purposes.
- Built relationships with customers by providing friendly customer service.
Call Centre Escalation Desk
Vidal Health Insurance TPA
10.2022 - 03.2024
- Worked effectively in team environments to make the workplace more productive.
- Utilized various software and tools to streamline processes and optimize performance.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Maintained updated knowledge through continuing education and advanced training.
Education
S.S.L.C -
PUC -
Certificate of 3D, VFX -
Skills
- Workflow enhancement
- Customer service
- Performance enhancement
- Basic accounting
- Reliable and punctual
- Client relationship management
- Issue resolution
- Computer skills
- Customer engagement
- Issue troubleshooting
- Interpersonal skills
- Workflow management
- Team collaboration
Hobbies and Interests
- Playing Football
- Listening to music
Disclaimer
I hereby ascertain that the above details furnished are true to the best of my knowledge.
Languages
- English
- Tamil
- Hindi
- Kannada
- Telugu
Personal Information
- Father's Name: SIRINIVASAN
- Date of Birth: 11/02/99
- Gender: Male
- Nationality: Indian
- Marital Status: UNMARRIED
Languages
English
Advanced
C1
Tamil
Advanced
C1
Telugu
Advanced
C1
Hindi
Beginner
A1
Timeline
UFF LM SPOKE ASSOCIATE
Amazon
04.2024 - Current
Call Centre Escalation Desk
Vidal Health Insurance TPA
10.2022 - 03.2024
S.S.L.C -
PUC -
Certificate of 3D, VFX -
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