Ganesh Khade
Network Engineer
Thane,MH
Summary
Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Enterprise Service Delivery & Assurance Engineer
Reliance Jio Infocomm Limited
Mumbai, Maharashtra
11.2017 - Current
- Provisioning, Testing , upgrading & troubleshooting of various enterprise services like ILL , MPLS-VPN (L2VPN – L3VPN), SIP Trunk / PRI delivered through different medias like Wireline-Ethernet, Wireless-Microwave (UBR) & GPON
- Commissioning work for EDS (WAN) to CPE (LAN) connectivity
- Device Configuration of WAN Router (L3), Switch (L2) and SIP services (VOIP) along with PRI
- Insuring management reachability of service providing (WAN) devices
- Generating / Provisioning / Validating Service + Infra MOP on its respective network devices
- Testing the delivered services and closing WO after achieving the SLA
- Maintaining day-to-day knowledge of all the activities & status of issues involving client hosted environment
- Proactive Network Improvement Plans (Design and Implementation) Linear to Ring, Multipath protection, Hardware / Design change
- Extending support for troubleshooting & providing resolutions to incident tickets raised by customer in co-ordination with NOC & SOC team
- Managed on-site evaluations, internal audits and customer surveys.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Engineering in Computer Science - Engineering Technology
Deogiri College of Engineering
Aurangabad 05.2011 - 07.2014
Diploma in Computer Technology - Engineering Technology
Bharti Institute of Technology
Navi Mumbai 06.2008 - 07.2011
H.S.C -
Shiv Chhatrapati Mahavidyalaya
Aurangabad 06.2006 - 07.2008
S.S.C -
Shreyas Madhyamic Vidyalaya
Aurangabad 06.2006 - 07.2008
Skills
Network / Hardware Knowledge : i) Switches (Techroutes, RAD, Raisecom , Cisco) ii) Routers (Cisco ASR 901, 920i, 920-O) iii) SIP to PRI converter (Audiocodes 1E1 [M500] and 2E1s [M800], 4E1 [M800], Sangoma PRI)
Developing process methodologies by focusing on device configuration management processes and tools
Tools and IDE : HPE operations Orchestration, Ericsson Order Care (P2B/Plan-&-Build), Ericsson Granite Inventory, Netsarang Xshell Emulator, PUTTY, SAP CRM, Phonerlite, CNAAP, ESAT, Visio
Languages : Techroute, RAD Command Line Program(CLI), Cisco
Debugging Tools : HPE operations Orchestration, Netsarang Xshell Emulator, Ericsson Granite Inventory
Protocols : VLAN, IP, BGP, MPLS, VRRP, ISIS, TRUNKING, STP, SIP, IGMP, DHCP
WO assignment / re-assignment using SAP Net weaver, IWO / TWO closer using SAP CRM , PIS generation using SAP P22 417 Server
Well versed in handling different reports from Tableau
Project scheduling : Delivering different projects as per defined schedule, in coordinating with internal team members, respective stake holders & customer representatives
Strategic Planning & Analysis : Planning the delivery of different projects, on the basis on customer requirements & results of analysis
Known Operating Systems: Windows 10, 8, 7, XP , Linux
IT knowledge : Java, C, C Language , HTML5, JavaScript and CSS
Hardware Skills: Understanding of Computer hardware peripherals & computer networks
Well versed with MS-Office
Database: Basic SQL and Oracle database knowledge
Additional Information
AWS certification
Timeline
Enterprise Service Delivery & Assurance Engineer
Reliance Jio Infocomm Limited
11.2017 - Current
Bachelor of Engineering in Computer Science - Engineering Technology
Deogiri College of Engineering
05.2011 - 07.2014
Diploma in Computer Technology - Engineering Technology
Bharti Institute of Technology
06.2008 - 07.2011
H.S.C -
Shiv Chhatrapati Mahavidyalaya
06.2006 - 07.2008
S.S.C -
Shreyas Madhyamic Vidyalaya
06.2006 - 07.2008