Summary
Overview
Work History
Education
Skills
Timeline
Generic

Surmit Mehra

Senior Flight Attendant
Mumbai

Summary

ABOUT WORK EXPERIENCE Experienced Senior Flight Attendant -_ with 16 years in aviation, primarily with SpiceJet Airlines from 2014 till date. Prioritize customer As a Senior Flight Attendant with Spice et Airlines, | bring extensive experience safety And elite service, with expertise And a strong focus on customer service excellence. From catering meals to in inflight services And assisting crew. Providing detail-oriented service to elite customers, | Have honed skills to Proficient in customer service at ensure every passenger receives top-notch care. Above all | prioritize Mumbai And Delhi airports. Handling customer safety as the utmost priority from the moment customers step on board. reservations, baggage And operations. With the expertise and experience, I adopt at assisting pilots and crew Extensive background with Kingfisher members in performing safety procedures, ensuring a smooth and secure Airlines and Simplify Deccan Airlines fight for off passengers. Underscores solid experience in Customer Service Executive 2013-2014 passenger service and operational SpiceJet Airlines - Mumbai Airport protocols. | Have a strong track record of efficiently handling various responsibilities. Including responding to inquiries regarding reservations and operational EDUCATION information managing the check-in counter, and meticulously preparing

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work History

Flight Attendant

SpiceJet
Mumbai
01.2012 - Current
  • Hereby declare that information provided above is true and accurate to best of my knowledge

DETAILS Guest Services Agent

PASSPORT
01.2008 - 01.2010

Guest Services Agent

01.2007 - 01.2008
  • O = ng Simplify Deccan Airlines - Bangalore International Airport
  • Communication Iam adept at responding to inquires regarding reservations and operational ¢ Adaptability details
  • Efficiently managing the check-in counter, and meticulously preparing property ireguiarity feports while ensuring the prompt resolution ofLANGUAGES mishandled baggoge issues
  • Additionally
  • Excel in coordinating ramp
  • English activities, faciitating smooth operations and ensuring timely aircraft handling Hindi and movement on the ground
  • Punjabi
  • Bengali 1am Modelling for Print Media from

Customer Service Executive

04.1989
  • BA - 2009 property iregukrity reports whie ensuing the prompt settlement of
  • PERSONAL DETAILS honed bagdaoos
  • Date of Birth : 25th, 2010-201 ” igi Go Air - Delhi International Airport
  • NERA) SIRES Senge I excel in handling a range of tasks, including addressing inquiries related to
  • Gender : female reservations and operational detals, managing the check-in counter
  • Nationality : Indian efficiently, and meticulously preparing property regularity reports while
  • Height: 57 inch ensuring timely resolution of mishandled baggage issues
  • Additionally, |
  • Weight : 52 kgs possess expertise in coordinating all operational areas using a base station ARMOR Nena preparing flight handling reports, and managing the departure and arrival of aircraft by effectively coordinating with oll relevant personnel

Kingfisher Airlines, Bangalore International Airport
01.2021
  • Date of Expiry - 18/07/2031 | am proficient in responding to inquiries regarding reservations and
  • Passport Number : U3354413 operational information
  • Managing the check-in counter with efficiency
  • And diligently preparing property irregularity reports while ensuring the swift
  • SKILLS resolution of mishandled baggage matters
  • Additionally
  • Possess expertise in
  • Ms Office coordinating with the Airport Operations Control Center (AOCC)
  • Faciitating
  • Leadership seamless communication and operational efficiency across various
  • Departments Conflict Resolution

Education

Bachelor of Science - Chemistry

CH Charan University
Meerut
06.2007 - 10.2009

Skills

Problem-Solving

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Timeline

Kingfisher Airlines, Bangalore International Airport
01.2021

Flight Attendant

SpiceJet
01.2012 - Current

DETAILS Guest Services Agent

PASSPORT
01.2008 - 01.2010

Bachelor of Science - Chemistry

CH Charan University
06.2007 - 10.2009

Guest Services Agent

01.2007 - 01.2008

Customer Service Executive

04.1989
Surmit MehraSenior Flight Attendant