Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caden Lichtsinn

Fort Wayne

Summary

Dynamic Store Manager with a proven track record at Nations Best, excelling in customer service and team leadership. Enhanced sales through innovative merchandising and effective inventory management, while fostering a positive work environment that reduced turnover. Skilled in training and mentoring staff, driving productivity, and ensuring operational excellence.

Knowledgeable Store Manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.

Overview

11
11
years of professional experience

Work History

Store Manager

Nations Best
10.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.

Pickup Supervisor

Kroger
11.2014 - 09.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.

Confinement Officer

DeKalb County Sheriff's Office
01.2021 - 01.2023
  • Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
  • Maximized staff preparedness for emergency situations through regular drills and training exercises.
  • Maintained order and discipline within the confinement facility through consistent enforcement of established rules and regulations.
  • Safeguarded the well-being of vulnerable inmates by closely monitoring their daily activities and providing necessary support as needed.
  • Provided support during crisis intervention situations involving suicidal or mentally unstable inmates, applying de-escalation techniques when necessary.
  • Improved facility security by regularly monitoring surveillance cameras and promptly reporting suspicious activities.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.

Education

High School Diploma -

Snider High School
Fort Wayne, IN

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Inventory management
  • Store merchandising
  • Cash management
  • Recruitment and hiring
  • POS systems
  • Operations management

Timeline

Store Manager

Nations Best
10.2024 - Current

Confinement Officer

DeKalb County Sheriff's Office
01.2021 - 01.2023

Pickup Supervisor

Kroger
11.2014 - 09.2024

High School Diploma -

Snider High School

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Caden Lichtsinn