Caitlin Hale
Columbus
Summary
Dynamic and detail-oriented professional with a proven track record at Merit Logistics, excelling in inventory management and customer satisfaction. Skilled in data entry and document management, I effectively trained new staff and implemented strategies that enhanced operational efficiency, contributing to a more organized and responsive workplace. I also frequently used a pallet jack and forklift to load and unload product off of trucks during the night. After using that equipment to unload/ load the trucks i frequently had to hand breakdown the products on the pallets down to the size they needed to be to fit into the receiving slots. I am able to lift a good amount of weight as well as know the techniques needed to safely move and carry products when needed.
Overview
6
6
years of professional experience
Work History
Clerk/ Loader and Unloader
Merit Logistics
09.2024 - 01.2025
- Trained new staff on operational procedures and safety protocols.
- Conducted regular audits of inventory to identify discrepancies and improve accuracy.
- Implemented organizational strategies to streamline storage and reduce retrieval time.
- Supported management in developing best practices for inventory control processes.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
Cashier
Fast Stop Gas Station
07.2024 - 08.2024
- Handled inventory restocking and organized merchandise displays for visibility.
- Implemented best practices for maintaining cleanliness in checkout area.
- Resolved customer complaints promptly, enhancing satisfaction levels.
- Trained new staff on operational procedures and customer service standards.
Clerk/ Loader and Unloader
Capstone Logistics LLC.
07.2023 - 10.2023
- Processed incoming shipments and organized inventory for efficient retrieval.
- Maintained accurate records of stock levels using inventory management systems.
- Assisted in preparing shipping documents and labels to ensure timely dispatch.
- Collaborated with team members to optimize workflow and enhance productivity.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Cleaner
Guesswork LLC
05.2021 - 05.2022
- Conducted routine cleaning of assigned areas to maintain cleanliness and hygiene standards.
- Operated cleaning equipment, including vacuum cleaners and floor scrubbers, ensuring proper usage and maintenance.
- Followed safety protocols to handle cleaning chemicals and equipment safely.
- Assisted in restocking cleaning supplies to ensure availability during operations.
Cashier
Wally’s
03.2021 - 07.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced at end of shifts.
- Collaborated with team members to ensure smooth store operations.
Loader and Unloader
Eclipse IA
07.2019 - 10.2019
- Operated forklifts to load and unload materials efficiently.
- Inspected incoming shipments for quality and accuracy.
- Collaborated with team members to streamline loading processes.
- Maintained cleanliness and organization of work area.
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
Education
High School Diploma -
Penn Foster Online
Scranton, PASkills
- Telephone etiquette
- Customer satisfaction
- Database entry
- Document management
- Schedule and calendar management
- Typing speed
- Spreadsheet development
- Driver correspondence
- Attention to detail
- Time management
- Data entry
Timeline
Clerk/ Loader and Unloader
Merit Logistics
09.2024 - 01.2025
Cashier
Fast Stop Gas Station
07.2024 - 08.2024
Clerk/ Loader and Unloader
Capstone Logistics LLC.
07.2023 - 10.2023
Cleaner
Guesswork LLC
05.2021 - 05.2022
Cashier
Wally’s
03.2021 - 07.2021
Loader and Unloader
Eclipse IA
07.2019 - 10.2019
High School Diploma -
Penn Foster Online