Heading end-to-end transportation operations with direct accountability for an annual logistics spend of ₹80 Cr., supporting business operations across Direct Sales, Channel Distribution, Spares, and E-commerce (B2B & B2C).
Driving strategic planning, vendor negotiations, and performance optimization in transportation, aligned with Eureka Forbes' overall business objectives (₹3,500 Cr. annual turnover).
Implemented robust TAT monitoring systems, ensuring consistent adherence to defined SLAs.
Leading strategic initiatives focused on cost optimization and efficiency improvements across various delivery channels and geographical zones.
Successfully onboarded, managed, and streamlined multiple 3PL vendors to boost network reliability and service quality.
Enhancing operational visibility, accuracy, and tracking capabilities through strategic digitalization and process automation.
Collaborating effectively with Sales, Service, and Business leadership teams, aligning logistics execution closely with corporate objectives.
LOGISTICS MANAGER
ATOMBERG TECHNOLOGIES
Mumbai
10.2022 - 03.2025
Primary Transportation - Manage a spend of 30 crores/ annum Pan India.
Secondary Transportation - Manage a spend of 15 crores Pan India.
3PL Operations - Manage 8 warehouses with spend of 15 crores.
Network Planning: Number of warehouses and Potential Location.
Warehousing (B2C & B2B) Operations & projects.
Ensuring and operating warehouse operations and PQCDSM results.
Ensuring cross functional collaboration and anticipating operational issues.
Warehouse designing and capacity planning.
Monitoring and ensuring service level and last Mile delivery/on time performance.
Inventory control.
Working towards improvement inventory Hygiene, accuracy, and aging.
Controlling and managing the inventory through GRNʼs, TAT, Cycle count, etc.
Directing, optimizing, and coordinating full order cycle.
Control all company SOPʼs rules and regulations with 3PLʼs.
Optimizing cost and design innovative strategies.
Improving delivery NPS, Returns, DEPS, RTO & cost per order, onboarding new courier partners.
Analysis of lead time LMD partners with driving better network design.
Reduction of late deliveries and RTO from 3PL LMD partners.
Manage any CAPEX/OPEX requirement/ Negotiation / quotation/approval to support Warehouse & transportation smooth function.
Strategizing and managing warehouse & manufacturing logistics.
Control route planning and order cycle, look for automation in transportation.
Coordinating with planning, manufacturing, Sales.
Keeping track of quantity, quality, stock level, delivery time, transport cost and efficiency.
Supervise, train and coach warehouse workforce and resolve any transporters complaints.
Analysis data to access performance and implement improvements.
REGIONAL OPERATION MANAGER
DTDC Express Limited
10.2020 - 09.2022
Overall responsibility for planning and execution of entire Air & Surface Operations of the Region & implementation of Operations SOPs.
Time Management to work with multiple branches and managers across a large region, driving many miles to coordinate branch/Franchisee visits and reviews.
Improve regional processes, policies, and practices so as to achieve company's goals and ensure regional branch/franchise adhere to company-wide laid down rules and guidelines.
Coordinate, monitor, and manage various Franchisees/branches /hubs within region & Assist in the recruitment of staff, establish work schedules for staff being put in place and evaluate staff performance at the end of a given period.
Responsible for all aspects of financial oversight for the region.
TERRITORY OPERATION MANAGER
XPRESSBEES
11.2018 - 09.2020
Manage end to end operation of the zone.
Zonal level management of processing of consignments through our hubs and timely connection of the load according to the scheduled routes.
Implementation of SOP, policies, and practices so as to achieve the company goals and ensure regional hubs adhere to company-wide laid down rules and guidelines.
Help improve the efficiency of support services and also ensure freeflowing communication amongst the stakeholders.
Work hand-in-hand with top management (serving as a link between them and the individual Branch) in order to develop and implement new plans/ideas that will enhance the operations of the company at large.
Responsible for overall performance of all first mile, mid-mile and last mile- Conduct and attend regional meetings.
Review services KPI with continuous improvement in lagging areas.
PIT STOP MANAGER
RIVIGO
07.2018 - 11.2018
Manage end to end operation of the hub with managing team size of 70+ pilots (Truck drivers), Oversee all administrative functions and activities of the hub.
Ensure and communicate with hub to hub to have on time delivery/dispatched as per agreed TAT.
Coordinate with internal planning and control team for smooth operation.
Meeting clients to understand operational challenges and action to plan improve.
Route planning, Optimizing Pilots (Truck Drivers), Business planning and expansion, Cost control, Collection, Client service, Team management and oversee management.