Caleb Calhoun
Indianapolis
Summary
Highly motivated and dedicated individual with a strong work ethic and a passion for achieving goals. Demonstrated ability to thrive in diverse environments through experience at four corporate T-Mobile stores. Consistently exceeded expectations, even in challenging settings such as a busy store in Indiana and a predominantly Spanish-speaking region. Achieved top 50 representative status for the entire year. Committed to making a positive impact in any environment.
Overview
5
5
years of professional experience
Work History
Mobile Expert
T-Mobile
03.2024 - Current
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Employee
Mobile One Communication And Electronics
06.2023 - 03.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Owner
Homerun Lawncare
06.2020 - 10.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Associate of Science - Computer And Information Sciences
Tulsa Community College
05-2025
Skills
- Effective communication
- Ensured exceptional quality standards
- Strong organizational skills
- Analytical problem solving
- Efficient issue resolution
- Production enhancement initiatives
- Proficient in collaborative environments
Accomplishments
My first year working for corporate T-mobile I finished top 50 in the company. I did this by having extensive communication with my customers. Being very proficient in my quotes with customers, and going above and beyond for the customer. One example is giving my personal line to ensure the customer is taken care of and cared for.
Qualifications
- Maintaining high-level customer service by effectively handling customers requests.
- 4.0 GPA.
- Entrepreneur.
- Know how to take phone calls and make the customer feel taken care of.
- Know how to connect with people and persuade individuals
Top 50 Sales representative 2024
I was given goal every month depending on the location and the goal and it was based off metrics on the store. I tended to double or triple my quota and maintained all metrics for the entire year giving me an average rank of top 50 in T-mobile.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Mobile Expert
T-Mobile
03.2024 - Current
Employee
Mobile One Communication And Electronics
06.2023 - 03.2024
Owner
Homerun Lawncare
06.2020 - 10.2020
Associate of Science - Computer And Information Sciences
Tulsa Community College
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