Caleb Vogl
Eastern High School
Warren
8
years of professional experience
Business Analyst with experience improving enterprise systems and supporting business operations through collaboration and problem-solving. Seeking opportunities to take on greater responsibility and grow into a leadership role.
Work History
Business Analyst
1 Year 5 Months- Analyzed user feedback and implemented improvements within JD Edwards enterprise systems to optimize overall user experience.
- Developed a replacement for Adobe plugin utilizing Create!form technology.
- Coordinated efforts with various teams to develop and deploy valuable upgrades to enterprise systems.
- Enhanced and secured Salesforce landscape to improve operational efficiency.
- Provided timely assistance to users via ticketing systems to enhance service quality.
- Participated in team meetings regarding the development of new features for new or existing products.
- Outlined comprehensive project steps to ensure clarity and adherence to user requirements.
- Facilitated the implementation of new applications organization-wide.
Information Technology Intern
2 Years 2 Months- Resolved network connectivity issues, enhancing user access and satisfaction.
- Resolved network connectivity issues in a timely manner.
- Collaborated with departments to address IT needs, improving interdepartmental communication and support.
- Managed time effectively to complete tasks within deadlines, ensuring project milestones were met.
- Participated in team meetings regarding new features for existing products or services.
Assistant Coach (Track/Swim)
4 Years 6 Months- Created practice plans incorporating drills and activities to improve team performance.
- Collaborated with other coaches to ensure continuity in training methods.
Team Member
1 Year- Communicated effectively with customers, supervisors, and team members.
- Developed strong customer service skills.
- Punctually arrived for shifts to ensure smooth operations. for shifts and followed company guidelines.
- Arrived on time for shifts and followed company guidelines.
IT Support Intern
3 Months- Learned skills with NinjaRMM, PC deployments, and customer service within a corporate workplace.
- Worked toward improving county workflow in technology.
- Developed foundational knowledge of career-specific procedures and systems. with career-specific procedures and systems.
- Demonstrated initiative and ability to work independently.
- Supported project teams by conducting research, collecting data, and performing administrative tasks.
- Participated in team meetings and brainstorming sessions.
Food Service
4 Years 10 Months- Accurately processed customer orders with high satisfaction.
- Resolved customer complaints regarding food service.
Maintenance
1 Year 2 Months- Executed repairs to ensure safe and functional facilities.
- Maintained upkeep of building and grounds.
Education
Bachelor of Science - Computer Science
Diploma
Skills
Data Analysis
Requirements analysis
Software development
Create!Form
IT Systems
Management
Team collaboration
Customer Service
Accomplishments
Grow Wabash Leadership: Best Communicator Award
Timeline
Business Analyst
The Ford Meter Box Company Inc.
03.2025 - CurrentRead More
Information Technology Intern
Kokomo School Corporation
06.2024 - CurrentRead More
Team Member
Dunham's Sports
08.2023 - 08.2024Read More
IT Support Intern
Howard County Administration Center
05.2023 - 08.2023Read More
Assistant Coach (Track/Swim)
Eastern High School
02.2022 - CurrentRead More
Maintenance
Eastern High School
06.2021 - 08.2022Read More
Food Service
Hydration Station
10.2018 - 08.2023Read More
Indiana University Kokomo
Bachelor of Science from Computer Science
Read More
Eastern High School
Diploma
Read More
Awards and Honors
River States Conference Academic All-Conference, Daktronics Academic All-American Award