Summary
Overview
Work History
Education
Skills
Timeline
Generic

Calijah Smith

Greenwood

Summary

I work well with others, I have past experience working with tools and work involving heavy lifting. I have two years of college experience and am good with math and problem solving.

Overview

5
5
years of professional experience

Work History

Shift Leader

Taco Bell
Greenwood, IN
10.2023 - Current
  • Supervised team members during shifts, ensuring efficient service and adherence to company standards.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Conducted regular quality checks to maintain food safety and cleanliness standards in the restaurant.

Service Champion

Taco Bell
Greenwood, IN
03.2023 - 10.2023
  • Delivered exceptional customer service, ensuring satisfaction and loyalty through positive interactions.
  • Operated point-of-sale systems efficiently to process transactions accurately and swiftly.
  • Trained new team members on menu items, operational procedures, and customer engagement techniques.
  • Maintained cleanliness and organization of work areas to comply with health and safety standards.

Call Center Representative

Kelly Services
Indianapolis, IN
09.2021 - 08.2022
  • Managed high-volume inbound calls, ensuring customer inquiries received timely and accurate responses.
  • Resolved customer issues by effectively utilizing CRM software to track interactions and follow up on outstanding concerns.

Education

High School Diploma -

Ivy Tech Community College of Indiana
Indianapolis, IN
06-2020

Skills

  • Problem-solving
  • Team leadership
  • Hand tool proficiency
  • Mathematical calculations

Timeline

Shift Leader

Taco Bell
10.2023 - Current

Service Champion

Taco Bell
03.2023 - 10.2023

Call Center Representative

Kelly Services
09.2021 - 08.2022

High School Diploma -

Ivy Tech Community College of Indiana
Calijah Smith