Summary
Overview
Work History
Education
Skills
Timeline
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Camden Cave

Fortville

Summary

Dynamic and dedicated professional with experience as a server at Amore Italian Kitchen, excelling in customer service and menu presentation. Proven ability to enhance guest satisfaction through effective table management and complaint resolution. Skilled in POS system operations, ensuring efficient order processing in high-volume dining environments. Committed to teamwork and maintaining a positive atmosphere.

Overview

5
5
years of professional experience

Work History

Server

Certified Hospitality LLC
09.2022 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Line Cook

Shake Shack
09.2021 - 09.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.

Life Guard

Pyles Pools
06.2020 - 09.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Attentively monitored swimmers to identify distress.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Education

Associate of Science - Business Administration

Ivy Tech Community College of Indiana
Indianapolis, IN
08-2025

Skills

  • Team member support
  • Table resetting
  • Daily specials memorization
  • Hostess support
  • Table management
  • Customer service
  • High volume dining
  • Menu presentation
  • Point of sale (POS) system operations
  • Customer complain resolution
  • Menu memorization
  • Alcohol service

Timeline

Server

Certified Hospitality LLC
09.2022 - Current

Line Cook

Shake Shack
09.2021 - 09.2022

Life Guard

Pyles Pools
06.2020 - 09.2021

Associate of Science - Business Administration

Ivy Tech Community College of Indiana

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Camden Cave