Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Lumpkin

Indianapolis

Summary

Dynamic Assistant Store Manager with a proven track record at Circle K, excelling in customer service and team leadership. Enhanced client satisfaction through effective issue resolution and strategic merchandising. Skilled in operations management and training, driving sales growth and fostering a collaborative team environment. Committed to achieving excellence in retail performance.


Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Circle K
12.2024 - Current
  • Assisted in daily store operations, ensuring efficient customer service and smooth workflow.
  • Supported inventory management by organizing stock and maintaining accurate records.
  • Learned operational procedures, contributing to a positive shopping experience for customers.
  • Collaborated with team members to uphold visual merchandising standards and store aesthetics.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced retail environment.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Assistant Store Manager

Speedway
09.2023 - 12.2024
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced retail environment.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Assistant Store Manager

Village Pantry
03.2023 - 09.2023
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Barista Trainer

Starbucks
11.2020 - 03.2023
  • Trained new baristas on beverage preparation and customer service standards.
  • Developed training materials to enhance team knowledge of coffee brewing techniques.
  • Implemented quality control measures to maintain consistency in product offerings.
  • Assisted management in evaluating employee performance and providing constructive feedback.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Assistant Store Manager

Circle K
08.2019 - 02.2020
  • Participated in training sessions, enhancing product knowledge and customer engagement skills.
  • Handled routine administrative tasks, including cash register operations and sales reporting.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Sales Associate

Dollar Tree
08.2018 - 08.2019
  • Delivered exceptional customer service to enhance client satisfaction and retention.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Trained new sales associates on product knowledge and company policies for improved performance.
  • Developed strong product knowledge to effectively address customer inquiries and drive sales.
  • Collaborated with team members to create engaging merchandise displays that increased foot traffic.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Personal Shopper

Walmart
04.2016 - 05.2018
  • Curated personalized shopping experiences tailored to individual client preferences and needs.
  • Developed strong relationships with clients, enhancing customer loyalty and satisfaction.
  • Researched and sourced high-quality products, ensuring alignment with current trends and client desires.
  • Assisted clients in navigating product selections through expert knowledge of inventory and offerings.
  • Trained junior personal shoppers on effective sales techniques and customer service best practices.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

Education

GED -

Warren Central High School
Indianapolis, IN
06-2019

Skills

  • Customer service
  • Client satisfaction focus
  • Customer service and engagement
  • Time management
  • Team building and leadership
  • Team leadership
  • POS system management
  • Records management

Timeline

Assistant Store Manager

Circle K
12.2024 - Current

Assistant Store Manager

Speedway
09.2023 - 12.2024

Assistant Store Manager

Village Pantry
03.2023 - 09.2023

Barista Trainer

Starbucks
11.2020 - 03.2023

Assistant Store Manager

Circle K
08.2019 - 02.2020

Sales Associate

Dollar Tree
08.2018 - 08.2019

Personal Shopper

Walmart
04.2016 - 05.2018

GED -

Warren Central High School

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Cameron Lumpkin