Candace A. Defries
Veedersburg
Summary
High-achieving sales professional equipped to manage district-level needs. Offers strong record of improving profits, business efficiency and team performance with results-driven approach. Excels in strategic planning and operational improvement.
Overview
14
14
years of professional experience
Work History
District Manager
OSL Retail
02.2023 - Current
- Increased business by 63% with improved marketing and promotional strategies diversified across multiple channels
- Coordinated sales meetings to discuss targets, marketing campaigns and strategy improvements
- Trained sales team on strategies to manage value messages, structure opportunities and achieve deal closures
- Prospected new leads to convert into paid clients
- Maintained optimal employee coverage for business needs with well-prepared team schedules
Multi Unit Manager
OSL Retail
03.2021 - 02.2023
- Organized training for new team members and routine retraining for established employees
- Led and influenced staff through effective motivation, leveraging individual strengths to optimize customer satisfaction and maximize productivity
- Elevated team productivity using practical training and motivational strategies
- Sustained high customer satisfaction rates with problem resolution and feedback loops
- Scheduled adequate team to meet labor cost standards
Caregiver
Self-employeed
01.2018 - 05.2021
- Coordinating and assisting with physical therapy
- Initiated home hospice care
- Offered care and companionship to homebound clients with mental or physical limitations
Assistant Manager
Blockbuster
05.2014 - 08.2017
- Helped senior managers run smooth operations by independently handling day-to-day requirements
- Assisted with training and developing new team members in company policies, procedures, and standards
- Directed daily store operations, including bank deposits, cash register, task delegation and customer service
Shipping and Receiving Coordinator
Specialty Food Group , LLC
08.2011 - 05.2014
- Made shipping arrangements with carrier representatives to direct packages and handling
- Prepared materials for shipping, including packing, sealing, and labeling boxes
- Completed all tasks promptly and with minimal oversight
Education
Associate Degree - Buisness
Ivy Tech Community College
Valparaiso, INCore 40 Diploma -
Kankakee Valley High
De Motte, INCertified Phlebotomy -
Danville Community College
Danville, Illinois05.2022
Skills
- Coaching and Developing
- Time Management
- Multi-Unit Management
- Staff Management
- Revenue Growth
- Strategic Planning
- Employee Scheduling
- Customer Service
- Goals and Performance
Timeline
District Manager
OSL Retail
02.2023 - Current
Multi Unit Manager
OSL Retail
03.2021 - 02.2023
Caregiver
Self-employeed
01.2018 - 05.2021
Assistant Manager
Blockbuster
05.2014 - 08.2017
Shipping and Receiving Coordinator
Specialty Food Group , LLC
08.2011 - 05.2014
Associate Degree - Buisness
Ivy Tech Community College
Core 40 Diploma -
Kankakee Valley High
Certified Phlebotomy -
Danville Community College
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