Candice Endrulatis
Auburn
Summary
I feel I would be a great candidate for the position as I have learned as much as I can for the short time I have been employed with NCG. I would be a great lead and be able to communicate the expectations of the managers and enforce procedures properly.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dual and Usher
NCG Cinemas
11.2025 - Current
- Ensured guest satisfaction through attentive service and timely assistance.
- Guided patrons to their seats while maintaining order in auditoriums.
- Monitored screening schedules to manage crowd flow effectively.
- Assisted in resolving customer inquiries and concerns promptly.
- Collaborated with team members to uphold cleanliness and safety standards.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Maintained professional demeanor to represent venue and create positive impression.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Sold admission, processed payments, and issued tickets.
- Maintained clean and organized venue to create pleasant experience for guests.
- Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.
- Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
- Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
- Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
General Laborer
Kraft Heinz
08.2024 - 02.2025
- Factory work general labor responsible to make sure the lines are running properly and quality control of products produced
- Kendallville, IN
Service Advisor/Writer
Infiniti of fort wayne
10.2021 - 10.2023
- Generating customer service repair orders, dispatching orders to certified technicians, advised customers of recommended repairs for their vehicle, and generated invoices for vehicle repairs
- Fort Wayne, IN
Automotive Service Advisor
Berger Auto Parts & Service, inc
01.2018 - 10.2020
- Generating customer service repair orders, dispatching orders to certified technicians, advised customers of recommended repairs for their vehicle, and generated invoices for vehicle repairs
- Fort Wayne, IN
Automotive Service Advisor
Shepherds CDJR
09.2019 - 04.2020
- Generating customer service repair orders, dispatching orders to certified technicians, advised customers of recommended repairs for their vehicle, and generated invoices for vehicle repairs.
- Auburn, IN
Automotive Service Advisor
PREFERRED AUTOMOTIVE GROUP
09.2013 - 01.2020
- Generating customer service repair orders, dispatching orders to certified technicians, advised customers of recommended repairs for their vehicle, and generated invoices for vehicle repairs.
- Fort Wayne, IN
Education
No Degree - Automotive
Ivy Tech Community College of Indiana
Fort Wayne, INHigh school diploma - undefined
Northrop high school
Fort Wayne, IN06.2004
Skills
- English
- Guest services
- Time management
- Customer service
- Upselling
- Organizational skills
- Cash register
- Sales
- Retail service
- Front desk
- Phone etiquette
- Communication skills
- Hospitality
Certification
- Driver's License
- April 2021 to April 2025
Languages
English
Timeline
Dual and Usher
NCG Cinemas
11.2025 - Current
General Laborer
Kraft Heinz
08.2024 - 02.2025
Service Advisor/Writer
Infiniti of fort wayne
10.2021 - 10.2023
Automotive Service Advisor
Shepherds CDJR
09.2019 - 04.2020
Automotive Service Advisor
Berger Auto Parts & Service, inc
01.2018 - 10.2020
Automotive Service Advisor
PREFERRED AUTOMOTIVE GROUP
09.2013 - 01.2020
High school diploma - undefined
Northrop high school
No Degree - Automotive
Ivy Tech Community College of Indiana