Canelo

Community Management

Malappuram,Kerala

Summary

Efficient & professional community moderator with more than 3 years of experience and proven knowledge of customer service, Community Engagement, and Social media management. Aiming to leverage my skills to successfully fill the Community Manager role at your company.

Overview

years of professional experience

Work History

Community Manager

Flashloans.com

10.2021 - Current

Guide the users in using the platform.
Communicate with users, answer their questions in Telegram.
Maintain the Telegram Group & protect it from spam & scammers.
Create Announcements at telegram channel regarding new updates.
Help the team in other activities.

Community Moderator

Truepnl

06.2021 - Current

Act as a wise guide for every users.
Communicate with users, answer their questions in Telegram and Discord.
Maintain the Telegram Group & Discord Server clean.
Conduct & manage incentive programs in communities.
Check Zendesk and work with tickets raised by users.
Help the team in external data collections & other activities.

Skills

Client service and support

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Timeline