CAPTAIN ASHISH AHLAWAT

· Control, Monitor and audit core parameters of Credit Risk Management and Operational Risk Management

· Monitor monthly average score of branches under Remote Application For Dynamic Assessment of Risk (RADAR)

· Collaborated with cross-functional team to define features and build new branch premises, e-lobbies and Central Processing Cells in the Region.

· Monitor , vet and Supervise Regional Offices for Disaster Recovery Plan and Business Continuity and Operational Resilience Plan of Branches.

· Monitor and Supervise Regional Offices for Preventive Vigilance and Controls of Branches.

· Achieved cost-savings by developing functional solutions to outsourcing arrangement and Vendor Management.

· Advise Mentee Branches as per generation of Analytical Leads .

· Provide legal advise to Regional offices, CPCs and Branches.

· Planned and completed several major renovation projects of Branches, and Office and Residential Complexes.

· Trained more than 3600 Probationary Officers/Trainee Officers in ORM during Foundation Training Program – II .

· Ensured smooth and safe underground lying of High tension wires near the peripheral walls of both the Campuses SBICRM, Gurugram in Oct- Dec 2019 with unflinching support form Superintending Engineer of Electricity Department, DGM (Estate) of HSIIDC of Govt. of Haryana

· Collaborated with cross-functional team to define features and renovate Hostel Blocks, Lecture Hall , Dining Hall, Auditorium ,Gymnasium etc.

· Control and monitor 200 outsourced personnel of housekeeping, electrician, security personnel and other skilled staff.

· Planned and completed several major renovation projects of Branches, CPCs, and Office and Residential Complexes of Dwarka and Gurgaon .

· Planned and executed opening of 10 new branches in the Region of Dwarka, Gurugram and Mewat.

· Control, monitor and supervise maintenance of all Bank major establishments in NCT viz Parliament Street, Connaught Place, East of Kailash, Commonwealth Games Complex, Akshardham, Kalka Ji, Rajouri Garden ,Gurugram, Kundali etc

· Supervise closure of 25 Branches in Dwarka and Gurgaon post Merger of State Bank & Its Associate Bank in 2017.

• Planned and completed several major renovation projects of Branches, CPCs, and Office and Residential Complexes of Meerut, Muzaffranagar, Baghpat, Bulunadsahar
• Saharanpur, Ghaziabad and Noida
• Planned and executed opening of 45 new branches , 32 Ultra small branches
• In - Touch Branch in the Region of Meerut, Muzaffarnagar, Baghpat, Bulunadsahar,Saharanpur, Ghaziabad and Noida
• Planned and executed opening of more than 200 Onsite ATMs, 150 BLA
• Control, monitor and supervise managed services of all Onsite ATMs
• Control and exercised effective control over cash replenishment in ATMs through service provider (CRA/CIT)
• Control and monitor operation of Currency Administration Cell
• Conduct Risk focused internal audit of 300 branches under administrative control.

General Administration

· Overseeing the implementation of budgets & annual plans for managing facilities as per organisational needs.

· Handled assets & logistics in terms of rations, clothing, works, equipment, vehicle fleet, weapons, accommodation, fuel oil lubricants & communication.

· Welfare Management : Creation & Management of facilities for welfare and hygiene needs of employees and their families.

· Looked after upkeep & maintenance, various welfare & recreation establishments like sports club, shooting club, Sainik Institutes, parks, cinema halls, recreation halls, family welfare clubs, gymnasiums etc. Look after of profit run entities like CSD, Confectionary Shop, Bakery, soft drink & coffee vending machines, STDs etc.

· Operation Sadbhavna : Active involvement in operation sadbhavna, a good will measure of Army towards the populace of war torn J&K that comprises of projects involving, educational tours, medical camps, educational infrastructure etc. Dealt in high level of documentation, forming of SOPs, feedbacks, statement of cases, inquiries, and drafting.

Training/Team Management:

· Man and equipment management (Arty Guns) of over 500 diverse groups of personnel with various skills, efficiencies and conducted workshops / training at various junctures to enhance their skills.

· As Officer-In-Charge training of the Regiment made training calendar and schedules for the new recruits and refresher cadres for existing personnel’s thus brushing up the knowledge about the organization and the policies on regular basis.

· Monitoring employee performance; developing reward systems to motivate performance.

· Maintaining records on Salary, Gratuity, Bonus, etc.; maintaining records of the entire workforce. Ensuring prompt resolution of employee grievances to maintain cordial management-employee relations.

• Exceeded customer satisfaction by finding creative solutions to problems
• Assisted with customer requests and answered questions to improve satisfaction
• Approached customers and engaged in conversation through use of effective interpersonal and people skills
• Displayed strong telephone etiquette, effectively handling difficult calls.