Capt (Ex) Sameer Sharma
Head - Business Operations
Faridabad,Haryana
Summary
Short service commisioned army officer with over 15 years of successful experience in business operations, business development and facility management. Recognized consistently for performance excellence and contributions to success in construction, safety & security, housekeeping industry.
Overview
18
18
years of professional experience
11
11
years of post-secondary education
Work History
Head - Business Operations
Decor & Design
Delhi, Delhi
05.2015 - Current
- Efficient work planning to ensure gross profit margin of greater than 30%.
- Maintaining steady expense ratio between 25% - 30%
- Average deal size 12.5 lac
- Creating work plans and ensuring coordination to ensure projects are completed on time.
- Ensuring successful project completion within tight deadlines fast-paced atmosphere.
- Robust follow ups to maintain low average accounts receivable collection days 30 - 45 days.
- Eliminate downtime and maximize revenue by providing top project quality control.
Regional Sales Manager
Zydex Industries
New Delhi, Delhi
08.2011 - 03.2014
- Exceeded targets by building, directing and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Increased sales volume by location more than 125%
- Average Revenue Per Account increased by 200%
- Ensured high close ratio
- Created systems that delivered high deal win-loss ratio
Regional Key Account Manager
Gras Impex Pvt Ltd
New Delhi, Delhi
04.2009 - 03.2011
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Average contracts value increased by 60% and average deal size was 600000.
- Utilized Projects Today software to track customer information and drive purchases.
- Generated 22 clients and secured 1.65 cr in sales.
- Close ratio 1.8
Deputy General Manager
Western Consolidated Pvt Ltd
New Delhi, Kolkata, Delhi
06.2007 - 10.2009
- Created effective sales promotions and marketing strategies to deliver 9.5 cr in sales during 30 months.
- Negotiated and acquired funds from OEM manufacturers to offset advertising and marketing expenses.
- Spearheaded projects by coordinating with DMRC, AAI to augment sales.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
- Supervised 70 team members throughout redesign and renovation process of new manufacturing site.
Security Manager
Finolex Cables Ltd
Verna, Goa
04.2002 - 03.2003
- Led identification, development, implementation and maintenance of security requirements for entire organization.
- Coordinated operations of team comprised of 03 mid-level managers and 32 staff members committed to delivery of top-quality products and services.
- Oversaw team of up to 3 -24 security officers and managed administrative duties, including scheduling and performance evaluations.
Military Officer
Indian Armed Forces
New Delhi, India
05.1995 - 10.2002
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Led and mentored a diverse team of 150 people, in completing different operational goals
- Attained a 5% increase in promotions and 20% decrease in turnovers for my team.
- Achieved a “zero loss” period in 7 years of managing the security of different equipment worth 400 crore
- Trained and managed the personnel in equipment maintenance systems resulting in 27% decrease in unexpected repairs.
Education
MBA - Sales And Marketing Education
Goa Institute of Management (GIM)
Goa 06.2003 - 05.2006
Diploma - Diploma
Indian Society Of Training & Development
New Delhi 05.2002 - 03.2005
Defense Management - Defense Management
Officer Training Academy
Devi Ahilya University, Indore 05.1994 - 05.1996
Bachelor of Commerce - B.Com
Delhi University
Delhi 06.1990 - 05.1993
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Business operations management
Business development and planning
Sales initiatives and techniques
Cost-reduction methods
Planning and scheduling
Documentation and reporting
Process improvements
Performance improvement
Budget administration
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Head - Business Operations
Decor & Design
05.2015 - Current
Regional Sales Manager
Zydex Industries
08.2011 - 03.2014
Regional Key Account Manager
Gras Impex Pvt Ltd
04.2009 - 03.2011
Deputy General Manager
Western Consolidated Pvt Ltd
06.2007 - 10.2009
MBA - Sales And Marketing Education
Goa Institute of Management (GIM)
06.2003 - 05.2006
Diploma - Diploma
Indian Society Of Training & Development
05.2002 - 03.2005
Security Manager
Finolex Cables Ltd
04.2002 - 03.2003
Military Officer
Indian Armed Forces
05.1995 - 10.2002
Defense Management - Defense Management
Officer Training Academy
05.1994 - 05.1996
Bachelor of Commerce - B.Com
Delhi University
06.1990 - 05.1993