Carla Martin
Jeffersonville
Summary
Dynamic healthcare provider with a proven track record at Kaiser, excelling in care planning and compassionate patient education. Enhanced operational efficiency and patient outcomes through strategic initiatives and adherence to HIPAA compliance. Recognized for implementing best practices in safety protocols, fostering. a culture of accountability, and advocating for patient rights. Working in security was one of my very 1st jobs and I loved learning all the building regulations and walk thrus. Learning fire alarms system and how tonuse emergency elevator.
Overview
26
26
years of professional experience
Work History
Healthcare Provider
Kaiser
New Albany, In
08.2025 - 06.2026
- Delivered patient care by assessing needs and coordinating treatment plans.
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline communication.
- Educated patients on health management and preventive care to promote wellness.
- Maintained accurate electronic health records to ensure compliance with regulations.
- Implemented best practices in patient safety protocols, reducing errors and improving service quality.
- Led initiatives to improve operational efficiency within healthcare services, enhancing workflow processes.
- Analyzed patient feedback data to identify areas for improvement in service delivery and satisfaction.
- Provided timely and accurate documentation of patient care, ensuring compliance with regulatory standards.
- Participated in quality and safety initiatives aimed at reducing adverse events, improving patient outcomes, and fostering a culture of accountability within the organization.
- Maintained a safe and sanitary environment for patients, staff, and visitors by enforcing infection control protocols.
- Partnered with healthcare teams to address care plan management, development and implementation.
- Actively advocated for patient rights while maintaining confidentiality in accordance with HIPAA regulations.
Security Officer
Humana Waterside Building
Louisville, Ky
08.2000 - 05.2003
- Monitored security systems and conducted regular patrols to ensure safety and compliance.
- Responded promptly to incidents, assessing situations and implementing appropriate responses.
- Coordinated with local law enforcement and emergency services during critical situations.
- Trained new security personnel on protocols, procedures, and use of surveillance equipment.
- Implemented strategies to enhance building security measures based on observations and feedback.
Education
High School Diploma -
Jeffersonville High School
Jeffersonville, In06-1999
Skills
- Care planning
- Vital signs monitoring
- HIPAA compliance
- Compassionate care
Additional Information
Dependable person fast learner and able to multi task.
Timeline
Healthcare Provider
Kaiser
08.2025 - 06.2026
Security Officer
Humana Waterside Building
08.2000 - 05.2003
High School Diploma -
Jeffersonville High School