Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Work Availability
Timeline
Hi, I’m

Carlton Dsouza

Organisational Development Consultant
Mumbai,Maharashtra
The way to get started is to quit talking and begin doing.
Walt Disney
Carlton Dsouza

Summary

Organisation Consultant, Change Management Evangelist to Building Productive and Healthy Leaders, Teams and Organizations.

Consultant to business units committed to looking for the best in its organizations and its leaders.

Organisation Culture creator. Help foster a culture of excellence by helping organizations achieve their goals, by helping them come to a decision on resources(people and systems), make sure they are strategically aligned to the business and help them build internal processes to achieve outputs.

Overview

11
years of professional experience
6
years of post-secondary education

Work History

LTIMindtree, Mumbai, Maharashtra

Senior Director, Human Resources
06.2023 - Current

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Gained strong leadership skills by managing projects from start to finish.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

LTIMindtree, Mumbai, MH

Director Organization Development
04.2021 - Current

Job overview

  • Gained strong leadership skills by managing Organisation wide projects from start to finish.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Delivered services to customer locations within specific timeframes.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.

Larsen & Toubro Infotech, Mumbai

Senior Manager
2018.01 - Current (6 years & 8 months)

Job overview

  • Led teams focused on Development and Change to accomplish set objectives, surpassing established goals.
  • Managed team of 15 and budget of $4,00,000 and oversaw all multi-regional plans.
  • Created objectives for HR and Organizational Development.
  • Evaluated hiring, and promotions requests.

Larsen & Toubro Infotech (LTI), Mumbai

Associate Director
2020.11 - 2021.04 (5 months)

Job overview

Manages a team of experienced professionals and Managers who exercise latitude and independence in assignments within LTI
Key work aspects include:
• Policy and strategy implementation for short-term results (1 to 3 year).
• Coaching, reviewing and delegating work to lower level professionals.
• Influencing and negotiating with others within/outside the organization through explanation of facts, policies and practices.

Current Projects

• Competency Framework & Implementation

• Career Framework & Implementation

• Succession Planning & Implementation

• Performance Management Framework & Execution

• Employee Engagement Framework

• Diversity & Inclusion Framework

• Leadership Change Management Initiatives

  • Analyzed impacts of regulatory changes on operations and developed mitigation plans.
  • Maintained HR and Learning compliance by improving and aligning processes, controls and production specifications with established limits.
  • Assisted senior leadership in managing people aspects of operations.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Assisted HR teams at global US & UK geographies through Competency, Career, Succession Planning and Performance Management framework & execution.

Tech Mahindra Business Services, Mumbai & Pune

Manager
2015.07 - 2018.12 (3 years & 5 months)

Job overview

Specialize in People Development, Organization Culture and Organization Effectiveness.
1)Employee Engagement: Conducted end to end ICSAT (Internal Customer Satisfaction Survey). Manage the external survey through Gallup for around 6500 employees by being one of the key leaders responsible for Employee Engagement, HRIS Specialist and the Communications Coordinator for the roll out of the survey. Also responsible for key action planning with teams within the organisation post the results of the survey.Strategy-to-launch employee initiatives on Gift a Leave program for around 4500 first line executives. Saved roughly around 594 man days and salary related costs for the organization.
2)Brand & Culture Transformation: Consulted with the Senior Management on strategic culture transformation across Business Units. Supported change management initiatives resulting in the division being rated highest across the board on every category in Employee Engagement Survey.
3)Performance Management System: Acted as both an internal and external subject matter expert on the ongoing administration of the performance management process and system.
4)Change Management:Developed change and stakeholder engagement plans and change network for business units, creating innovative communication model using social media and internal resources to better engage stakeholders and leaders, which improved support and engagement.
5)Employee Branding:Partnered with HR leader in designing content and process for incorporating employee brand into organizational initiatives.
6)Succession Planning & Program Development: Created a Certified MDP (Manager Development Program) for around 600 people managers across operations and support team.
7)Organization Development:Designed and delivered organizational interventions for productive working relationships in teams.
8)Learning Transformation:Redesigned 60% instructor- led courses transforming them into virtual training.

Tech Mahindra Business Services, Mumbai

Assistant Manager
2013.07 - 2015.04 (1 year & 9 months)

Job overview

1. Leadership Development: Work closely with Leadership Development Lead to execute leadership interventions and review completion.

2. People Development: Spearhead all projects under the employee development umbrella. Support Partner with leads to ensure seamlessly deliver on all Employee development initiatives. Ensure full ownership and accountability is taken for respective projects.

3. Stakeholder Management: Communication Strategy, Project Review Strategy. Monthly Quarterly Half Yearly Reviews / Newsletters etc. Stakeholder feedback - Suggestion / Mitigation plans

4. Brand:Support Brand initiatives , guide, monitor and help in execution.Work closely with the Lead to understand and implement parent company and client brand awareness.

5. Cross-functional Delivery: Responsible in supporting all Business Units to deliver Key development initiatives across their respective area throw diagnosis design and some areas of delivery.

6. Vendor Management & Budget Management:Work with Fiance to ensure compliance and governance guidelines are followed for seamless vendor on boarding. Accountable to manage budgets for individual projects and report the same out to the Lead and Department owner on a timely basis. Work cross functionally with Commercial teams from all Business Units to ensure timely charge backs are completed in a timely manner.

7. Team Management & Self Management: Review Performance and aspirations on a timely basis.

Education

Indian Institute Of Management -Ahmedabad (IIM-A) , Ahmedabad

No Degree from Talent Management
2017.02 - 2017.02

Sikkim Manipal University , Manipal

MBA from Human Resources
2010.01 - 2012.12 (2 years & 11 months)

St Xaviers College , Mumbai

B.COM from Accounts & Finance
1996.06 - 1999.05 (2 years & 11 months)

Skills

    Strategic leadership

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Affiliations

Youth Counsellor & Animator at New Life Medical & Educational Trust- Freelancer

Interests

Counselling, Conducting Youth Camps, Supporting Underpriveleged

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Director, Human Resources

LTIMindtree
06.2023 - Current

Director Organization Development

LTIMindtree
04.2021 - Current

Associate Director

Larsen & Toubro Infotech (LTI)
2020.11 - 2021.04 (5 months)

Senior Manager

Larsen & Toubro Infotech
2018.01 - Current (6 years & 8 months)

Indian Institute Of Management -Ahmedabad (IIM-A)

No Degree from Talent Management
2017.02 - 2017.02

Manager

Tech Mahindra Business Services
2015.07 - 2018.12 (3 years & 5 months)

Assistant Manager

Tech Mahindra Business Services
2013.07 - 2015.04 (1 year & 9 months)

Sikkim Manipal University

MBA from Human Resources
2010.01 - 2012.12 (2 years & 11 months)

St Xaviers College

B.COM from Accounts & Finance
1996.06 - 1999.05 (2 years & 11 months)
Carlton DsouzaOrganisational Development Consultant