CARMEL VERONICA G

• Reporting to the Site Leader- Head pf Engineering, India.
• Supported Head of Engineering, Head of Product and Head of People Ops/ HR.
• Scheduled appointments and maintained master calendar.
• Working closely with the direct reportees of the stakeholders to submit weekly time sheets and update the WBR trackers.
• Handling the Weekly/ Monthly and Quarterly News Letter.
• Sending out welcome emails to the New hires.
• Oversaw day-to-day office operations.
• Been a part of the organizing committee such as- Welcome Kit, Birthday, Anniversary and Festivity hampers.
• Worked closely with the external vendors for smooth and easy transition of office needs.
• Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
• Operated and maintained various office machinery such as printers, IT Assets and photocopiers to keep office running smoothly.
• Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
• Facilitated smooth executive trips, arranging appropriate travel, visas and agendas.
• Provided effective meeting support by preparing agendas and taking minutes.
• Scheduled and planned meetings and conferences to streamline business operations.
• Followed up on invitations from partners and arranged for representation in consultation with senior executives.
• Acted as primary point of administrative contact and liaison with other offices, individuals and external organizations to streamline communications.

• Reported to The Co- Founder, India.
• Supported the CEO, Co- Founders and Head of Legal and People ops
• Supervised executive calendars while supporting administrative team to facilitate smooth operational flow.
• Played an important role signing confidential documents through DS on behalf of CEO and Co- Founders.
• Created and maintained administrative reports and spreadsheets for logistical purposes.
• Maintained customer confidence and protected operations by keeping information confidential.
• Acted as primary point of administrative contact and liaison with other offices, individuals and external organizations to streamline communications.
• Prepared research and briefing papers before appointments and presentations to manager specifications.
• Coordinated coding and authorization of invoices, credit card statements and expense reimbursements for payment.
• Distributed incoming mail to correct staff members only to preserve privacy of confidential information.
• Managed information flow between senior executives and other members of staff, passing on information about policies, procedures and directives.
• Developed travel itineraries for clients based on budgets and stakeholders needs
• Organized all holiday matters from beginning to end, including booking tickets and accommodation and securing rental transportation.
• Researched information regarding travel prices, customs and weather conditions to provide thorough information to stakeholders.
• Set up new workstations for users with proper cables, equipment and software.
• Backed up servers regularly to reduce data loss.
• Updated software for new functionality and improved security.
• Kept detailed records of new installations and related licenses.

• Reported to the CEO.
• Served as executive assistant to CEO, CFO and CXO.
• Time sheet Management- Worked closely with the level 2 managers with their and the teams timesheets.
• Share the data to the payroll team for salary process.
• Handled all the Contract employees - Drafting contract agreements, Salary negations, sharing the payslips and acted as an Special point of contact.
• Handled a team of 10 contract employees who were reporting directly to me.

Designation Transition- HR- Recruiter April, 2020.

• Dual Reporting- Reported to the Head of HR.
• Worked closely with the Talent Acquisition team.
• Employed keyword and CV scanning software to narrow down potential candidates for interviewing.
• Built networks to identify and reach top quality candidates for different industries.
• Coordinated job fairs and in-house recruitment events to reach target candidates.
• Acted as a supportive consultant to recruits, helping them to onboard and settle into new environments.
• Managed candidate hiring processes, from shortlisting candidates to hiring and onboarding.
• Conducted phone and face-to-face interviews with candidates utilizing excellent judgment.
• Informed candidates about both positive or negative interview results.
• Worked with wider HR team to advise managers on candidate pay rates, training and career progression.
• Coordinated offer process, answering questions candidates had before accepting offers.
• Briefed candidates about responsibilities, salary and benefits of jobs.

• Reported to The Head of HR and Operations.
• Managed front office phone systems, answering both internal and external calls regarding company queries, complaints and other information.
• Greeted visitors with a warm and friendly welcome when entering lobby, maintaining an excellent first impression.
• Managed check-in and checkout guests daily.
• Processed all mail, parcels, memos and letters, delivering to appropriate departments and employees when needed.
• Coordinated and allocated tasks of housekeeping team daily.
• Photocopied and printed documents on behalf of clerical support teams.
• Tracked expenditures against budget targets and spending limits.
• Arranged supplies and spaces for staff meetings and trips.
• Trained and mentored junior administrative team members in procedures.
• Sourced vendors for supply, office equipment and facilities maintenance needs.

Designation Transition - EA to the Founders. June, 2016.

• Reported the CEO.
• Typed, formulated and prepared reports, presentations and correspondence for managers.
• Stayed on top of appointments and tasks to promptly remind managers of important jobs and deadlines.
• Maintained extensive knowledge of company information and manager's schedule to provide updates and information to directors when needed.
• Acted as the first point of contact for managers by answering all correspondence, emails and phone calls.
• Organized events and conferences when required by managing directors, completing tasks including booking venues, inviting guests and coordinating catering.
• Documented and shared weekly meeting minutes.
• Attended meetings with leadership team to take minutes, as well as providing support on company information to manager.