Carol Dixon
Charlestown
Summary
With a proven track record at River Crossing Assisted Living, I've excelled in leadership and healthcare regulations compliance, enhancing patient care standards. Leveraging strong work ethic and clinical leadership, I've spearheaded quality improvements and staff development, significantly boosting operational efficiency and fostering a culture of excellence and safety in patient care. Two annual state survey tag free. Professional nursing leader prepared for advanced responsibilities in healthcare management. Proven ability to drive patient care excellence and improve operational efficiency. Strong focus on collaborative team leadership and adaptable to changing environments. Skilled in strategic planning, staff development, and regulatory compliance, consistently delivering impactful results. Experienced with nursing leadership, staff development, and patient care optimization. Utilizes strategic planning and quality improvement to enhance healthcare services. Strong understanding of team collaboration and resource management to drive impactful results. Healthcare professional committed to nursing leadership with track record of improving patient outcomes and staff performance. Known for enhancing operational efficiencies and implementing best practices. Reliable team collaborator focused on achieving results and adapting to evolving healthcare needs. Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
17
17
years of professional experience
Work History
Director of Nursing
River Crossing Assisted Living
04.2021 - Current
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Identified department issues to recommend corrective actions.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Planned and assigned workload to [Number]-person nursing staff to direct patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Assistant Director of Nursing
River Crossing Assisted Living
11.2020 - 04.2021
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents, and families.
- Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Scheduling of all clinical staff.
LPN Floor Nurse
River Crossing Assisted Living
09.2019 - 11.2020
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
Corrections Sergeant
Clark County Sheriff's Office
05.2008 - 09.2019
- Coordinated transportation arrangements for inmates attending offsite appointments or transferring to other facilities.
- Increased operational efficiency by effectively managing daily shift schedules, work assignments, and resource allocation.
- Ensured proper documentation of incidents, maintaining accurate records for further analysis or legal proceedings.
- Supported development of proactive emergency response plans for potential crises such as riots or hostage situations.
- Safety and security of facility.
- CERT
- Medication administration.
- 14 day assessments of new inmates.
Education
Associate Degree in Nursing -
Galen College of Nursing
Louisville, KY09-2019
Skills
- Nurse education and training
- Leadership and guidance
- Quality improvement
- Strong work ethic
- EMAR (point click care)
- Professional development
- Process improvements
- Staff scheduling
- Clinical resources management
- Healthcare regulations compliance
- Clinical operations management
- Clinical documentation
- Policy development
- Employee coaching
- Critical thinking
- Documentation and reporting
- Emergency response
- Multidisciplinary team collaboration
- Nursing staff supervision
- Issue resolution
- Multidisciplinary collaboration
- Behavioral health
- Schedule preparation
- Effective multitasking
- Disease control
- Clinical leadership
- Process improvement
- Patient safety protocols
- Shift scheduling
- Quality assurance
- Direct patient care
- Work Planning and Prioritization
- Staff evaluation
- Patient education
- Standards of practice
- Hospital admissions
- Chronic disease management
- EMR software
- Risk management
- Recruiting and hiring
- Family support
- Acute care
- Public speaking
- Supply monitoring
- Personnel evaluations
- Nursing ethics
- Wellness services
- Discharge and transfer procedures
- HIPAA regulations
- Quality control
- Verbal and written communication
- Public relations
Timeline
Director of Nursing
River Crossing Assisted Living
04.2021 - Current
Assistant Director of Nursing
River Crossing Assisted Living
11.2020 - 04.2021
LPN Floor Nurse
River Crossing Assisted Living
09.2019 - 11.2020
Corrections Sergeant
Clark County Sheriff's Office
05.2008 - 09.2019
Associate Degree in Nursing -
Galen College of Nursing
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