Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Interests
Timeline
Generic
Caroliine Dsouza

Caroliine Dsouza

Admin & HR
Dockyard

Summary

DOB 26th March 1984 Career Synopsis: Offering 12+ years of progressively more responsible experience in the field of Administration & HR. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts.

Overview

15
15
years of professional experience
1
1
Certification
1
1
Language

Work History

Administration & HR

Interspace Communications Pvt Ltd
Mumbai
07.2014 - Current
  • Working with Interspace Communications Private Limited at Tardeo, Handling an entire gamut of Admin - HR activities & ensuring smooth & efficient functioning of the department
  • Additional responsibilities:
  • Calculate and maintain a level of inventory control and responsible for the stock level variances on a daily basis
  • Ensuring timely submission of vouchers & Invoices for processing with relevant documents to the Accounts Team
  • Updating employee details in the Master Database and HR Stop Software
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Coached new employees on administrative procedures, company policies and performance standards
  • Monitored and handled all employee claims, including performance-based and harassment incidents
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
  • Worked as an effective team member while contributing to local and regional HR projects
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.

Administrator

P. R. Gandhi, Nariman Point
Mumbai
02.2014 - 06.2014
  • Handling an entire gamut of Admin activities & ensuring smooth & efficient functioning of the department
  • Interpreted management directives to define and document administrative staff processes
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.

Manager

Dr Anaita Hegde Affiliated, Jaslok Hospital
Mumbai
01.2007 - 01.2014
  • Answered phone calls and messages for physician medical facilities, scheduling appointments and handling patient inquiries
  • Procurement and maintenance of office equipment/furniture/fixtures, ensuring their maintenance & serviceability
  • Procurement of stationery and maintaining their proper records
  • Deal with vendors/service providers like suppliers, courier, manpower consultants etc
  • Supervision of the housekeeping department, handling a team of three
  • Maintained work areas in patient rooms in clean, neat and appropriately sterilized condition to meet any demand
  • Collaborated with medical colleagues to offer clinical care management, patient education and services
  • Referred to and consulted with physicians and other healthcare providers on patient care
  • Coordinated admissions and transfers in collaboration with supervising attending physicians
  • Completed and filed financial documentation for accounting purposes.

Education

BBA -

National Open University

HSC - undefined

National Open University SSC Dominic Savio Vidyalaya

MBA - Admin & HR

Skills

Administrative Skills

Vender Management

Communications Skills

Accomplishments

  • Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of
  • Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.

Certification

Diploma course for Executive Personal Assistant from Davar's college

Software

MS office, internet etc

Interests

To learn more innovative things and gain knowledge

Timeline

Administration & HR

Interspace Communications Pvt Ltd
07.2014 - Current

Administrator

P. R. Gandhi, Nariman Point
02.2014 - 06.2014

Diploma course for Executive Personal Assistant from Davar's college

03-2012

Manager

Dr Anaita Hegde Affiliated, Jaslok Hospital
01.2007 - 01.2014

BBA -

National Open University

HSC - undefined

National Open University SSC Dominic Savio Vidyalaya

MBA - Admin & HR

Caroliine DsouzaAdmin & HR