Hi, I’m
Carolin Arokya Swamy
Account Executive, Sales
Bangalore,KA
Summary
Motivated and accomplished Senior Sales Account Executive with a demonstrated history of excellence in the SAAS industry. Dedicated to surpassing sales objectives, fostering robust client partnerships, and propelling revenue expansion.
Overview
6
years of professional experience
Work History
Beyond Pricing
Senior Account Executive
12.2023 - Current
Job overview
- Collaborated closely with product development teams, providing valuable feedback and insights from clients to inform future product enhancements.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Set and monitor sales targets and identified potential customers.
- Employed sales techniques to achieve 80% and more success rate closing sales.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Hiresure.ai
Senior Sales Account Executive
11.2022 - 12.2023
Job overview
- Consistently exceeded sales targets, contributing to revenue growth by leveraging effective prospecting, negotiation, and closing strategies.
- Developed and executed strategic account plans to acquire and retain key clients, resulting in increased customer satisfaction and loyalty.
- Identified and capitalized on new business opportunities, driving new client acquisition and expanding company's market presence.
- Mentored and trained junior sales representatives, fostering high-performing team culture and supporting their professional growth.
- Collaborated with cross-functional teams, including marketing, product development, and customer success, to align strategies and deliver exceptional customer experiences.
- Proactively managed client relationships, conducting regular business reviews, identifying upsell opportunities, and ensuring long-term customer success.
Scope
Sales Account Executive
04.2022 - 08.2022
Job overview
- Delivered corporate training to over 3 new representatives on lead generation, Sales tools, best practices and protocols.
- Shared comprehensive brand and product knowledge to maximise sales.
- Expanded new business by implementing effective networking and sales strategies.
- Grew brand awareness by increasing market penetration, brain stormed marketing ideas to increase brand awareness in multiple channels.
- Attended networking events to build relationships and identify sales opportunities.
- Secured new clients through targeted prospecting and networking(Mainly through LinkedIn).
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Secured long-term accounts by delivering polished, impactful sales presentations.
- Demonstrated products to show potential buyers benefits and advantages and encourage purchases.
City Storage systems
Senior Sales Development Representative
06.2021 - 04.2022
Job overview
- Built stable pipeline harnessing multiple distribution channels and sales strategies.
- Secured new clients through targeted prospecting and networking.
- Strategize with Sales Managers to improve performance and processes.
- Extensive use of CRM (salesforce.com/ salesloft ) to maintain accurate activity, contact and account information of all customers and prospects.
- Maintains records on each lead and insures they are reported in the chosen CRM (Salesforce.com), reports on the number of leads in each stage of the marketing and sales funnels.
- Demonstrated ability to work in a team environment while also working independently.
Whitehat Jr.
Sales Account Executive
09.2020 - 03.2021
Job overview
- Implemented effective sales strategy and built a persuasive sales pitch for a newly introduced product that helped my team to convert the highest sales amongst other teams.
- Cold-called 80+ customers and 20+ potential customer on daily basis with a conversion of at least 20%.
- Continuously met monthly sales targets by quickly identifying and driving new business opportunities.
- Independently and successfully managed full sales cycle, from lead qualification, prospecting, pitching and close.
- Maintaining the record of 3 hours talking everyday proved my ability to connect with the customers and maintain good rapport with them, this helped in converting maximum of my sales.
- With my computer skills, I helped and trained my team with any new CRM or tools introduced by the organization and also helped them resolving errors, this improved the team performance up to 40%.
CMC Live
Business Development Executive
06.2018 - 05.2019
Job overview
- Successfully managed 60000 GBP budget projects and successfully achieved
scheduled goals. - Improved customer satisfaction ratings by 35% by improvising the customer service.
- Planned, supervised and organized at-least 3 projects every month of different sizes.
- Simultaneously worked as marketing executive to nd the market position of the company and worked towards improvising it.
- Overall this role was more of handling all the aspects in a business and has helped me build as a professional.
Education
University of SunderlandLondon, ENG
Master of Business Administration from Sales and Marketing
2020
Bangalore University Bangalore
Bachelor of Science from Computer Applications
2017
Skills
- Sales prospecting and lead generation
- Strategic account management
- Consultative selling and negotiation
- Relationship building and customer retention
- Revenue forecasting and pipeline management
- Team leadership and mentorship
- CRM software proficiency
- Excellent communication and presentation skills
- Objection handling
- Superior organizational skills
Timeline
Senior Account Executive
Beyond Pricing
12.2023 - Current
Senior Sales Account Executive
Hiresure.ai
11.2022 - 12.2023
Sales Account Executive
Scope
04.2022 - 08.2022
Senior Sales Development Representative
City Storage systems
06.2021 - 04.2022
Sales Account Executive
Whitehat Jr.
09.2020 - 03.2021
Business Development Executive
CMC Live
06.2018 - 05.2019
University of Sunderland
Master of Business Administration from Sales and Marketing
Bangalore University
Bachelor of Science from Computer Applications
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