Hi, I’m
Carolin Arokya Swamy
Account Executive, Sales
Bangalore,KA
Summary
Motivated and accomplished Senior Sales Account Executive with a demonstrated history of excellence in the SAAS industry. Dedicated to surpassing sales objectives, fostering robust client partnerships, and propelling revenue expansion.
Overview
6
years of professional experience
Work History
Beyond Pricing
Senior Account Executive
12.2023 - Current
Job overview
- Collaborated closely with product development teams, providing valuable feedback and insights from clients to inform future product enhancements.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Set and monitor sales targets and identified potential customers.
- Employed sales techniques to achieve 80% and more success rate closing sales.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Hiresure.ai
Senior Sales Account Executive
11.2022 - 12.2023
Job overview
- Consistently exceeded sales targets, contributing to revenue growth by leveraging effective prospecting, negotiation, and closing strategies.
- Developed and executed strategic account plans to acquire and retain key clients, resulting in increased customer satisfaction and loyalty.
- Identified and capitalized on new business opportunities, driving new client acquisition and expanding company's market presence.
- Mentored and trained junior sales representatives, fostering high-performing team culture and supporting their professional growth.
- Collaborated with cross-functional teams, including marketing, product development, and customer success, to align strategies and deliver exceptional customer experiences.
- Proactively managed client relationships, conducting regular business reviews, identifying upsell opportunities, and ensuring long-term customer success.
Scope
Sales Account Executive
04.2022 - 08.2022
Job overview
- Delivered corporate training to over 3 new representatives on lead generation, Sales tools, best practices and protocols.
- Shared comprehensive brand and product knowledge to maximise sales.
- Expanded new business by implementing effective networking and sales strategies.
- Grew brand awareness by increasing market penetration, brain stormed marketing ideas to increase brand awareness in multiple channels.
- Attended networking events to build relationships and identify sales opportunities.
- Secured new clients through targeted prospecting and networking(Mainly through LinkedIn).
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Secured long-term accounts by delivering polished, impactful sales presentations.
- Demonstrated products to show potential buyers benefits and advantages and encourage purchases.
City Storage systems
Senior Sales Development Representative
06.2021 - 04.2022
Job overview
- Built stable pipeline harnessing multiple distribution channels and sales strategies.
- Secured new clients through targeted prospecting and networking.
- Strategize with Sales Managers to improve performance and processes.
- Extensive use of CRM (salesforce.com/ salesloft ) to maintain accurate activity, contact and account information of all customers and prospects.
- Maintains records on each lead and insures they are reported in the chosen CRM (Salesforce.com), reports on the number of leads in each stage of the marketing and sales funnels.
- Demonstrated ability to work in a team environment while also working independently.
Whitehat Jr.
Sales Account Executive
09.2020 - 03.2021
Job overview
- Implemented effective sales strategy and built a persuasive sales pitch for a newly introduced product that helped my team to convert the highest sales amongst other teams.
- Cold-called 80+ customers and 20+ potential customer on daily basis with a conversion of at least 20%.
- Continuously met monthly sales targets by quickly identifying and driving new business opportunities.
- Independently and successfully managed full sales cycle, from lead qualification, prospecting, pitching and close.
- Maintaining the record of 3 hours talking everyday proved my ability to connect with the customers and maintain good rapport with them, this helped in converting maximum of my sales.
- With my computer skills, I helped and trained my team with any new CRM or tools introduced by the organization and also helped them resolving errors, this improved the team performance up to 40%.
CMC Live
Business Development Executive
06.2018 - 05.2019
Job overview
- Successfully managed 60000 GBP budget projects and successfully achieved
scheduled goals. - Improved customer satisfaction ratings by 35% by improvising the customer service.
- Planned, supervised and organized at-least 3 projects every month of different sizes.
- Simultaneously worked as marketing executive to nd the market position of the company and worked towards improvising it.
- Overall this role was more of handling all the aspects in a business and has helped me build as a professional.
Education
University of SunderlandLondon, ENG
Master of Business Administration from Sales and Marketing
2020
Bangalore University Bangalore
Bachelor of Science from Computer Applications
2017
Skills
- Sales prospecting and lead generation
- Strategic account management
- Consultative selling and negotiation
- Relationship building and customer retention
- Revenue forecasting and pipeline management
- Team leadership and mentorship
- CRM software proficiency
- Excellent communication and presentation skills
- Objection handling
- Superior organizational skills
Timeline
Senior Account Executive
Beyond Pricing
12.2023 - Current
Senior Sales Account Executive
Hiresure.ai
11.2022 - 12.2023
Sales Account Executive
Scope
04.2022 - 08.2022
Senior Sales Development Representative
City Storage systems
06.2021 - 04.2022
Sales Account Executive
Whitehat Jr.
09.2020 - 03.2021
Business Development Executive
CMC Live
06.2018 - 05.2019
University of Sunderland
Master of Business Administration from Sales and Marketing
Bangalore University
Bachelor of Science from Computer Applications
Similar Profiles
Nazlıcan AslantürkNazlıcan Aslantürk
Assistant Manager at Pricing ActuaryAssistant Manager at Pricing Actuary
Elena GaucanElena Gaucan
Director of Brand Strategy at Pricing One SADirector of Brand Strategy at Pricing One SA
Luca MariniLuca Marini
Stagiaire Healthcheck et Data Analysis Teams at Pricing One SaStagiaire Healthcheck et Data Analysis Teams at Pricing One Sa