Caroline Erny
Muncie
Summary
Ambitious and diligent student focused on pursuing higher-education in cognitive and social psychology. Exceedingly passionate about the brain and functions of the mind. Ready to achieve high standards of learning and coursework.
Overview
1
1
year of professional experience
Work History
Technology Helpdesk Support Agent
Ball State University
01.2023 - Current
- Attended to and answered phone calls for general technology help to Ball State University affiliated clients
- Troubleshooted technological issues over the phone and chat with clients
- Created and resolved over 70 help tickets for technological issues per month
- Administered wipe and reloads on university-owned devices
Research Assistant
Teacher-Scholar Program
12.2023 - 05.2024
- Conducted research on the effect of spatial anxiety and working memory on reorientation
- Collaborated with peers and faculty to analyze data
- Created an oral and poster presentation
- Presented research at MAUPRC
- Presented research at Ball State Student Symposium
Study Abroad
Ball State University
06.2024 - 06.2024
- Studied psychological development through interaction with locals of different stages of life
- Adapted to foreign culture and gained a larger cultural perspective
- Learned about societal norms and gender roles
- Observed drinking culture in foreign country
- Navigated respecting different subcultures within one country
Education
Bachelor of Science - Psychological Science
Ball State University
Muncie, IN05.2026
Skills
- Hard-working
- Time management
- Communication
- Adaptability
- Microsoft Office applications (Word, Excel, etc)
- Google Suite applications (Docs, Slides, etc)
Honors & Awards
- Ball State University Presidential Scholarship
- Benjamin A. Gilman International Scholarship
- Ball State CHIRPS Scholarship
- Aspire Student Research Travel Grant
- 21st Century Scholar
- Anderson Speedway Little 500 Queen
Extracurriculars
- Vice President- Active Minds Mental Health Awareness Club
- Secretary- Active Minds Mental Health Awareness Club
- Mentor- College Mentors for Kids
- Member- Delight Ministries
Timeline
Study Abroad
Ball State University
06.2024 - 06.2024
Research Assistant
Teacher-Scholar Program
12.2023 - 05.2024
Technology Helpdesk Support Agent
Ball State University
01.2023 - Current
Bachelor of Science - Psychological Science
Ball State University
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