Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Caroline V. Reagan

Highland

Summary

I am drawn to Tory Burch's commitment to empowering women, both through its collections and the work of the Tory Burch Foundation. I admire the brand's focus on casual elegance and its dedication to providing exceptional customer experiences. I am confident that my passion for sales, my strong work ethic, and my collaborative spirit align perfectly with the values of #TeamTory. I am particularly excited by the opportunity to contribute to a team known for its entrepreneurial spirit and innovative approach to retail excellence. I am eager to learn and grow within the company and contribute to its continued success.

Overview

6
6
years of professional experience

Work History

Intern

IOM Kenya
06.2024 - 12.2024
  • Supported programmes aimed at assisting communities affected by environmental degradation, climate change, and conflict, employing a humanitarian-development-peace nexus approach to address vulnerabilities
  • Participated in operational assessments and the development of institutional standard operating procedures
  • Supported general administration activities, including drafting terms of reference, tracking work plan implementation, and preparing interim and final project reports
  • Assisted in planning and organizing capacity-building events, workshops, and delivering training sessions for IOM Kenya staff members and external partners, including drafting agendas, presentations, and training materials
  • Contributed to 'Enhancing Peace Through Prevention of Natural Resource-Based Conflict in Northwestern Kenya' by promoting women's and youth's active participation in peace and conflict prevention through workshops that addressed community issues affecting social cohesion
  • Supported 'Addressing Climate and Environment-Induced Mobility in Arid and Semi-Arid Lands in Kenya,' focusing on integrating gender and human rights approaches into climate change-migration policies, particularly regarding the impacts on women

Sales Associate

ANN LOFT
05.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Participated in ongoing training sessions to stay current on fashion trends, brand offerings, and new product features.
  • Collaborated with management team to identify and implement strategies for sales improvement.
  • Developed in-depth product knowledge across various categories, including ready-to-wear, accessories, and footwear.


Volunteer

Refugee One
10.2022 - 01.2023
  • Company Overview: Chicago, USA
  • Aided refugees in navigating the resettlement process, including access to English language training, workforce development, and wellness programs
  • Contributed to the Youth program by offering personalized tutoring services to a young girl from Syria, fostering her academic success and integration into the school system
  • Chicago, USA

Intern

Groundwork London
01.2022 - 05.2022
  • Company Overview: London, UK
  • Engaged in the IMPACT program, supporting refugees and non-EU migrants in developing essential employability skills
  • Conducted one-on-one sessions to provide tailored career advice, aiding refugees in accessing employment, education, and training opportunities
  • London, UK

Intern

Protections Department of Mexican Consulate
08.2020 - 12.2020
  • Company Overview: Chicago, USA
  • Successfully implemented a database system that provided valuable insights into the effects of COVID-19 on the Hispanic community, aiding in targeted support and advocacy efforts
  • Developed a comprehensive database using Microsoft Excel to record and organize death certificates and background information of Mexican nationals in Illinois
  • Gathered and analyzed critical data, including age, educational background, and pre-existing health conditions, to assess the pandemic's impact on the community
  • Contributed to a domestic abuse awareness campaign targeting Latin American women in the Chicago area, highlighting the increased risks during the pandemic
  • Chicago, USA

Bookstore Sales Associate

2nd and Charles
05.2019 - 08.2020
  • Collaborated with team members to maintain a clean, organized store environment conducive to an enjoyable shopping experience.
  • Organized eye-catching book displays to draw attention to new releases and bestsellers, driving increased sales.
  • Boosted bookstore sales by providing personalized recommendations and assisting customers in locating desired titles.
  • Balanced cash registers at the beginning and end of each shift, ensuring accuracy in financial transactions throughout the day.
  • Supported author readings and book signings by coordinating event logistics, creating promotional materials, and managing inventory during events.
  • Provided knowledgeable assistance with e-readers and other digital products, helping customers make informed purchasing decisions.

Volunteer

One World Kitchen
01.2020 - 05.2020


  • Guided refugees from Eritrea, Uganda, and the DRC in crafting accurate and compelling cover letters and resumes to enhance their employment prospects, ensuring attention to detail and accurate representation of their skills and experiences
  • Led the organization and supervised fundraising events in Rome, where cooperation between volunteers and refugees fostered community integration
  • The events featured traditional dishes prepared by refugees and volunteers, with proceeds supporting housing and job placement for higher education migrants
  • Developed and maintained a website dedicated to the refugee crisis, documenting my experiences and achievements throughout the internship to increase awareness and provide ongoing guidance
  • Conducted thorough research and wrote a paper on the Dublin Regulation, providing accurate insights into European migration policies and contributing to a deeper understanding of the complexities involved
  • Actively mentored and facilitated the integration of refugees into the local community and their respective academic institution, using verbal communication skills to raise awareness and funds to support their transition


Education

Master of Arts - International Relations

University of Westminster
London, United Kingdom
11-2024

Bachelor of Arts - Global And International Studies

Loyola University of Chicago
Chicago, IL
05-2023

Skills

  • Microsoft Office Suite
  • Project management
  • Data management
  • Report writing
  • Brand development
  • Event planning assistance
  • Budget tracking
  • Marketing strategies
  • Inventory management
  • Display merchandising
  • Ability to lift 40 pounds
  • Register operation

Languages

Romanian
Native or Bilingual
Italian
Limited Working

Timeline

Intern

IOM Kenya
06.2024 - 12.2024

Sales Associate

ANN LOFT
05.2023 - 08.2023

Volunteer

Refugee One
10.2022 - 01.2023

Intern

Groundwork London
01.2022 - 05.2022

Intern

Protections Department of Mexican Consulate
08.2020 - 12.2020

Volunteer

One World Kitchen
01.2020 - 05.2020

Bookstore Sales Associate

2nd and Charles
05.2019 - 08.2020

Master of Arts - International Relations

University of Westminster

Bachelor of Arts - Global And International Studies

Loyola University of Chicago
Caroline V. Reagan