Caroline Smith
Mishawaka
Summary
Approachable professional offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service.
Overview
7
7
years of professional experience
Work History
Front Desk Staff Member
Dehority Residence Hall
Muncie
10.2025 - 04.2026
- Greeted residents and visitors with professionalism and warmth.
- Oversaw front desk operations, ensuring seamless daily processes and resident satisfaction.
- Addressed resident inquiries and resolved issues with prompt, effective solutions.
- Recorded visitor logs and package deliveries accurately to enhance operational efficiency.
Custodian
South Side Baptist Church
South Bend
05.2019 - 08.2025
- Ensured cleanliness of church facilities, enhancing comfort and safety for all users.
- Addressed maintenance issues with staff, facilitating prompt resolutions and maintaining functionality.
- Trained new custodial staff on cleaning procedures and safety protocols, promoting a safe work environment.
Education
Bachelor of Science - Legal Studies
Ball State University
Muncie, IN05-2029
Skills
- Customer service expertise
- Cash handling experience
- Records management
- Time management
- Problem solving
- Conflict resolution
- Professional communication
- Quick Learner & Teachable
- Strong work ethic
Timeline
Front Desk Staff Member
Dehority Residence Hall
10.2025 - 04.2026
Custodian
South Side Baptist Church
05.2019 - 08.2025
Bachelor of Science - Legal Studies
Ball State University