Carrie Catron
New Castle
Summary
Compassionate CNA with expertise in patient care, vital signs monitoring, and medication dispensing. Committed to fostering team collaboration and enhancing patient safety through effective communication and attention to detail.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
CNA
Centurion
New Castle
06.2025 - Current
- Assisted patients with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for patients.
- Documented patient care activities in electronic health records.
- Communicated effectively with patients and their families about care needs.
- Supported nursing team with patient mobility and transfers.
- Followed infection control protocols to ensure patient safety.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Reported changes in patient conditions to registered nurse or physician.
- Monitored food intake and output as directed by nursing staff.
Housekeeping Supervisor
Stone Brooke
New Castle
12.2022 - 10.2024
- Supervised daily housekeeping operations ensuring cleanliness and organization.
- Trained and mentored staff on housekeeping procedures and safety protocols.
- Inspected guest rooms and common areas for quality and adherence to standards.
- Scheduled shifts and assigned tasks to optimize team efficiency and coverage.
- Coordinated with management to address guest requests and special needs promptly.
- Managed inventory of cleaning supplies, ensuring adequate stock levels maintained.
- Led team meetings to discuss performance, challenges, and operational improvements.
- Enforced health and safety regulations within the housekeeping department consistently.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Established effective communication between team members in order to foster a positive work environment.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Implemented cost-saving measures to reduce operational costs without compromising quality standards.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Swept and damp-mopped private stairways and hallways.
Pharmacy Technician
Reid Health
Richmond
04.2019 - 12.2023
- Dispensed medications accurately to patients and healthcare providers.
- Assisted pharmacists in preparing prescriptions and managing inventory.
- Processed insurance claims and handled billing inquiries from patients.
- Managed prescription refill requests and verified patient information.
- Trained new pharmacy technicians on procedures and customer service standards.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Maintained proper storage and security conditions for drugs.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
Education
General Studies
New Castle Chrystler High School
New Castle, IN06-2001
Skills
- Patient care 2Vital signs monitoring 3Electronic health records 4Infection control 5Medication dispensing 6Critical thinking 7Time management 8Team collaboration 9Customer service 10Conflict resolution 11Attention to detail 12Communication skills 13Problem solving 14Train and mentor staff 15Inventory management
- Medication assistance
- HIPAA compliance
- Compassionate communication
- Dressing assistance
- Medication dispensing
- Prescription management
- Inventory control
- Compliance adherence
- Patient communication
- Customer service
- Quality assurance
- Problem solving
- Attention to detail
- Time management
- Team leadership
- Pharmacy software proficiency
- Infection control
- Insurance reconciliation
- Insurance verification
- Pharmacology
- Medication labels
- Medication storage procedures
- HIPAA
- Drug safety
- Workflow optimization
- Drug inventory management
- Labeling accuracy
- Aseptic techniques
- Verifying orders
Certification
Pharmacy tec
References
References available upon request.
Timeline
CNA
Centurion
06.2025 - Current
Housekeeping Supervisor
Stone Brooke
12.2022 - 10.2024
Pharmacy Technician
Reid Health
04.2019 - 12.2023
General Studies
New Castle Chrystler High School