Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Stargle

New Albany

Summary

Dynamic and results-driven professional with extensive experience in customer service at United Collection Bureau. Proven problem-solving skills and expertise in payment processing, enhancing customer satisfaction. Adept at training team members and resolving inquiries efficiently, ensuring a seamless experience for clients. Committed to delivering exceptional service and fostering positive customer relationships.

Overview

4
4
years of professional experience

Work History

Call Center Representative

United Collection Bureau
03.2025 - Current
  • Managed inbound and outbound calls to resolve customer inquiries effectively.
  • Utilized collection software to track account status and payment arrangements.
  • Provided accurate information regarding company policies and procedures to clients.
  • Assisted in training new team members on call handling techniques and systems.

Food Service Worker

Norton Clark Hospital
09.2024 - 12.2025
  • Prepared and served food items following safety and sanitation guidelines.
  • Maintained cleanliness and organization of workstations to ensure efficient service delivery.
  • Assisted customers with menu selections, enhancing overall dining experience.
  • Operated kitchen equipment safely to support food preparation processes.
  • Assisted customers with inquiries, providing excellent service and product knowledge.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions while ensuring compliance with company policies.
  • Collaborated with team members to manage inventory levels and restock shelves as needed.
  • Trained new cashiers on operational procedures and customer service standards.

Delibery Driver

Walmart Spark
10.2023 - 08.2024
  • Delivered customer orders efficiently, ensuring timely and accurate service.
  • Operated company vehicles in compliance with safety regulations and traffic laws.
  • Maintained cleanliness and organization of delivery vehicle for optimal performance.
  • Communicated effectively with customers to address inquiries and resolve issues.

Delivery Driver

DoorDash
08.2021 - 12.2023
  • Operated vehicle to deliver packages efficiently while adhering to safety regulations.
  • Managed delivery schedules, optimizing routes for timely service.
  • Communicated effectively with customers to resolve issues and ensure satisfaction.
  • Maintained accurate records of deliveries and collected payments as needed.

Education

Jeffersonville High School
Jeffersonville, IN

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service
  • Call center customer service
  • Inbound phone calls
  • Answering questions
  • Complaint resolution
  • Payment processing
  • Gathering information
  • Customer communications

Timeline

Call Center Representative

United Collection Bureau
03.2025 - Current

Food Service Worker

Norton Clark Hospital
09.2024 - 12.2025

Delibery Driver

Walmart Spark
10.2023 - 08.2024

Delivery Driver

DoorDash
08.2021 - 12.2023

Jeffersonville High School

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Carrie Stargle