Carson Conrad
Indianapolis
Summary
Compassionate professional experienced in therapeutic recreation and adaptive programming. Known for effective communication and leadership, contributing to the development of engaging client programs, successful community outreach initiatives, and years of experience in hospitality and the food industry.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Recreational Therapist and Onboarding Coordinator
F.L.O.W. Recreation LLC
Indianapolis
05.2023 - Current
- Organized and facilitated sessions and outings aimed at helping clients with disabilities maintain and improve social, cognitive, emotional, and physical activities of daily living.
- Executed monthly HR audits to verify staff paperwork compliance.
- Managed onboarding process for new hires, ensuring accurate documentation and completion of training.
Outreach Coordinator & Make the Magic Coordinator
Kesem at Indiana University
Bloomington
08.2020 - 07.2023
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Communicated plans and resources to parents and families served by Kesem at Indiana University.
- Organized and executed a fundraising gala to support families in need.
- Informed families about events and available camp resources, enhancing community engagement.
Team Member and Shift Lead
Rush Bowls
Bloomington
08.2020 - 01.2023
- Executed preparation of menu items in a clean and organized environment.
Provided customer assistance with a focus on service quality.
Operated various kitchen equipment and stocked inventory as needed. - Trained new team members on procedures and customer service techniques.
- Executed opening and closing responsibilities, including display setup, item restocking, sales floor cleaning, and drawer counting.
Morale Committee Member
Indiana University Dance Marathon
Bloomington
01.2021 - 11.2022
- Supported the second-largest student-run philanthropy through active participation in meetings and events.
- Personally raised thousands of dollars for Riley Hospital for Children in Indianapolis.
Front of House Manager
The Inkwell Bakery & Cafe
Bloomington
01.2018 - 03.2020
- Managed daily operations of front-of-house staff at a busy bakery and café.
- Performed daily opening and closing duties such as setting up registers and counting money.
- Handled customer inquiries, complaints, and feedback promptly and professionally.
Education
Bachelor of Science - Recreational Therapy
Indiana University, Bloomington
Bloomington, Indiana, IN05-2023
Skills
- Community outreach
- Event planning
- Effective communication
- Team collaboration
- Therapeutic recreation
- Adaptive programming
Certification
Certified Therapeutic Recreation Specialist
Timeline
Recreational Therapist and Onboarding Coordinator
F.L.O.W. Recreation LLC
05.2023 - Current
Morale Committee Member
Indiana University Dance Marathon
01.2021 - 11.2022
Outreach Coordinator & Make the Magic Coordinator
Kesem at Indiana University
08.2020 - 07.2023
Team Member and Shift Lead
Rush Bowls
08.2020 - 01.2023
Front of House Manager
The Inkwell Bakery & Cafe
01.2018 - 03.2020
Bachelor of Science - Recreational Therapy
Indiana University, Bloomington