Carsten Gronberg
Rising Sun
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Life Guard
Rising Sun Community Pool
Rising Sun
05.2025 - Current
- Supervised swimmers and enforced pool rules to ensure a safe environment for all patrons
- Responded quickly and effectively to emergencies, performing water rescues and first aid as needed
- Monitored pool water quality and reported any maintenance or safety issues
- Conducted regular safety checks of equipment and facility
- Provided excellent customer service and answered guest questions about pool policies and programs
- Maintained up-to-date certifications in CPR, First Aid, and Lifeguarding
- Assisted with swim lessons and special events as needed
Team Member
Steak N Shake
Aurora
04.2025 - Current
- Provided customers with quality customer service.
- Prepared food items according to company standards, ensuring quality and consistency.
- Operated a point-of-sale (POS) system to accurately take orders and process payments.
- Maintained the cleanliness and organization of the dining and kitchen areas.
- Worked collaboratively with team members to ensure timely service and customer satisfaction.
- Followed all food safety and sanitation guidelines.
- Assisted in training new team members to uphold company standards.
Crew Member
Dunkin' Donuts
Greendale
08.2023 - 12.2024
- Provided fast, friendly service to customers in a high-volume coffee and donut shop
- Prepared and served beverages and food items according to company recipes and safety standards
- Operated cash register and handled customer transactions with accuracy and efficiency
- Maintained a clean and organized work area, including dining and kitchen spaces
- Assisted with inventory restocking and monitored product freshness
- Collaborated with team members to meet daily operational goals and drive customer satisfaction
- Followed health and safety guidelines to ensure a safe environment for customers and staff
Education
High School Diploma -
Rising Sun High School
Rising Sun, IN05-2026
Skills
- Customer service
- Food preparation
- Time management
- Health and safety compliance
- Employee training
- Effective communication
- Positive attitude
- Willingness to learn
- Teamwork and collaboration
- CPR and AED training
Affiliations
- High School Swim Team
- Club Swim Team
- Marching Band for three years
Certification
- Certified Lifeguard
Accomplishments
- Enrolled in numerous Dual Credit courses to graduate High School with an Associates Degree in General Education
Timeline
Life Guard
Rising Sun Community Pool
05.2025 - Current
Team Member
Steak N Shake
04.2025 - Current
Crew Member
Dunkin' Donuts
08.2023 - 12.2024
High School Diploma -
Rising Sun High School