Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Manager
Penn Station
Wentzville
07.2021 - 10.2024
Trained employees on additional job positions to maintain coverage of roles.
Ensured compliance with regulatory requirements and industry standards.
Enforced customer service standards and resolved customer problems to uphold quality service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
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