Casandra Rojas
Fort Wayne
Summary
Dynamic quality management professional with extensive experience at Michelin, excelling in conflict resolution and data management. Proven track record in optimizing production processes and enhancing team performance. Adept at implementing training programs and conducting root cause analysis, driving significant improvements in product quality and operational efficiency.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Tire Quality Guarantee
Michelin
08.2023 - Current
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Resolved problems, improved operations and provided exceptional service.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
Shop Quality Manager
Michelin Tire
06.2018 - 08.2023
- Greenfield startup expert for production
- Manager of Technical team
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Sorted product and provided expertise on non-conforming product requirements.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Identified errors and performed root cause analysis to determine core issues. Responsible for creating training program for new plant.
- Responsible for Manufacturing implementation of new product.
- Responsible for Change Management
- Mentor for youn, new team in a challenging context of a large project for a brand new manufacturing site in Leon, GTO Mexico
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Incorporated risk management tasks such as failure mode and effects analysis (FMEA)
Shop Quality Manager
Michelin Ardmore Manufacturing
07.2014 - 06.2018
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Improved quality processes for increased efficiency and effectiveness.
- Developed and deployed production control plans and created work instructions and procedures.
Material Development Engineer
Michelin Ardmore Manufacturing
10.2012 - 07.2014
- Constructed technology development plans to create value for organization.
- Defined product functional analysis to translate customer specifications to develop product performance criteria.
- Collaborated with design engineers to support product specifications and functional robustness.
- Supported creation and maintenance of process documentation for analysis process.
- Conducted technical evaluations of engineering designs and test results.
- Collaborated with other departments to facilitate successful project completion.
Education
Bachelor of Science - Chemical Engineering
University of Alabama At Huntsville
Huntsville, AL05-2012
Skills
- Collaboration
- Analytical and critical thinking
- Data management
- Computer skills
- Conflict resolution
- Networking
- Relationship building
- Analytical
Languages
Spanish
Limited Working
Timeline
Tire Quality Guarantee
Michelin
08.2023 - Current
Shop Quality Manager
Michelin Tire
06.2018 - 08.2023
Shop Quality Manager
Michelin Ardmore Manufacturing
07.2014 - 06.2018
Material Development Engineer
Michelin Ardmore Manufacturing
10.2012 - 07.2014
Bachelor of Science - Chemical Engineering
University of Alabama At Huntsville
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