Cassandra Medley
South Bend
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
2008
2008
years of post-secondary education
Work History
Plant swingman
Gulfstream RV
Nappanee
04.2025 - Current
- Operated various machinery to assemble RV components, ensuring adherence to safety standards and production schedules.
- Conducted quality inspections of assembled units, identifying defects and reporting issues to maintain product integrity.
- Adapted to multiple tasks as a swingman, demonstrating versatility and commitment to team success in fast-paced environments.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Receptionist
Law off John Barrett
Warsaw
02.2006 - 12.2027
- Managed front desk operations, including greeting clients and answering inquiries, ensuring a welcoming environment.
- Coordinated appointment scheduling and maintained the attorney's calendar, optimizing time management and client flow.
- Handled incoming calls and correspondence, directing them to appropriate personnel to enhance communication efficiency.
- Assisted in preparing legal documents and correspondence, contributing to timely case management and client service.
- Processed client intake forms and maintained confidential files, ensuring compliance with legal protocols and client privacy.
- Developed and maintained filing systems, improving document retrieval processes and supporting overall office organization.
- Facilitated communication between clients and legal professionals, enhancing client satisfaction and operational effectiveness.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
Sealer
Grand Design RV
Middleboro
02.2023 - 09.2024
- Operated sealing machinery efficiently, ensuring product integrity and minimizing defects throughout the production line.
- Collaborated with team members to maintain a clean and organized workspace, enhancing operational efficiency and safety.
- Monitored inventory levels of sealing materials, ensuring adequate supply for uninterrupted production schedules.
- Implemented best practices for equipment maintenance, reducing downtime and enhancing overall machinery performance.
- Repaired or replaced defective seals as needed.
- Inspected seals for proper placement, quality of material, and security.
Quality Control Inspector
Forest River RV
Millersburg
05.2011 - 02.2023
- Conducted thorough quality inspections to ensure product compliance with safety standards, enhancing overall product reliability.
- Collaborated with production teams to identify quality issues, leading to immediate corrective actions and improved operational efficiency.
- Implemented systematic testing procedures to assess material integrity, resulting in reduced defect rates and enhanced customer satisfaction.
- Trained and mentored junior inspectors on quality control processes, fostering a culture of continuous improvement and knowledge sharing.
- Utilized advanced inspection tools and techniques to evaluate finished products, contributing to a 20% increase in quality assurance accuracy.
- Maintained meticulous records of inspection findings and corrective actions, ensuring compliance with industry regulations and internal standards.
- Assisted in the development of training materials for new employees, promoting understanding of quality standards and inspection protocols.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Tested finished goods prior to shipment according to established protocols.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained new employees on proper use of test equipment and inspection techniques.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Recommended improvement measures to production process to meet quality control standards.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Participated in internal and external audits to ensure compliance with applicable regulations.
- Completed non-destructive tests and conducted continuous inspections.
- Developed corrective action plans based on findings from investigations and audits.
- Repaired malfunctions, reassembled items, and performed final tests.
Quality Control Inspector
Dutchmen Manufacturing
Syracuse
05.2007 - 04.2011
- Conducted thorough quality inspections to ensure product compliance with safety standards, enhancing overall product reliability.
- Collaborated with production teams to identify quality issues, leading to immediate corrective actions and improved operational efficiency.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Communicated effectively with management regarding progress toward meeting quality objectives.
Bartender
Moonraker
Cromwell
02.2006 - 04.2010
- Prepared and mixed a variety of cocktails and beverages, ensuring consistency and quality for all customers.
- Maintained an organized bar area by restocking supplies and cleaning workstations, contributing to a smooth operation.
- Provided exceptional customer service by engaging with patrons, resulting in increased repeat business and positive feedback.
- Developed specialty cocktails based on seasonal ingredients, attracting new customers and enhancing the bar's reputation.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
General Education Diploma
Syracuse, INSkills
- Machinery operation
- Team collaboration
- Production monitoring
- Problem resolution
- Performance enhancement
- Sealing operations
- Quality inspections
- Product integrity
- Client communication
- Appointment scheduling
- Administrative support
- Customer service
- Inspection reporting
- Process improvement
Timeline
Plant swingman
Gulfstream RV
04.2025 - Current
Sealer
Grand Design RV
02.2023 - 09.2024
Quality Control Inspector
Forest River RV
05.2011 - 02.2023
Quality Control Inspector
Dutchmen Manufacturing
05.2007 - 04.2011
Receptionist
Law off John Barrett
02.2006 - 12.2027
Bartender
Moonraker
02.2006 - 04.2010
General Education Diploma