Cassidy Neal
Greenwood
Summary
I am a compassionate and dependable healthcare professional with experience in both patient care and administrative support. I have been blessed to work in Virginia, Florida, Wisconsin, and now Indiana. I enjoy building relationships with patients, helping them feel comfortable, and being someone they can rely on during their care. My experience has taught me how to stay organized, communicate effectively, and remain calm in fast paced environments while balancing hands on patient care with administrative responsibilities. I take pride in being a team player, providing excellent service, and making a positive difference for both patients and coworkers every day.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician/Office Administrative Assistant
DaVita
Franklin
09.2020 - Current
- Provide direct patient care before, during, and after dialysis treatments in accordance with physician orders and clinic protocols.
- Monitor patients' vital signs, treatment progress, and overall condition, reporting any changes to the nursing staff immediately.
- Educate patients on dialysis procedures, vascular access care, fluid restrictions, and treatment compliance.
- Collaborate with nurses, nephrologists, and interdisciplinary healthcare teams to deliver high-quality patient care.
- Prepare dialysis machines and treatment stations, ensuring equipment was clean, calibrated, and functioning properly.
- Assist with cannulation, decannulation, and access site care under supervision and within scope of practice.
- Document patient information, treatment data, and observations accurately in electronic medical records.
- Collect and process laboratory specimens as required.
- Provide compassionate emotional support to patients and families while promoting comfort and dignity.
Patient Transporter
Sentara Hospital
Woodbridge
06.2018 - 08.2020
- Assisted nursing staff with patient transfers during critical care situations.
- Transported patients to various departments within the hospital safely and efficiently.
- Maintained cleanliness and organization of transport equipment and patient areas.
Education
Osbourn Park
Manassas, VASome College (No Degree) - Nursing Administration
Old Dominion University
Norfolk, VASkills
- Patient monitoring
- Vital signs assessment
- Clinical documentation
- Patient care coordination
- Patient intake processing
- Patient services
- Patient education
- Healthcare collaboration
- Crisis management
- Data entry accuracy
- Equipment maintenance
- Time management
- Problem solving
- Team collaboration
- Compassionate care
- Emotional support provision
- Ethical decision making
- Effective communication
- Patient advocacy
Certification
- Certified Clinical Hemodialysis Technician (CCHT)
- CPR/BLS Certification – American Heart Association
- First Aid Certification – American Red Cross
References
References available upon request.
Timeline
Patient Care Technician/Office Administrative Assistant
DaVita
09.2020 - Current
Patient Transporter
Sentara Hospital
06.2018 - 08.2020
Osbourn Park
Some College (No Degree) - Nursing Administration
Old Dominion University