Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidy Ward

Sheridan

Summary

Experienced Lead Medical Radiology Coder with expertise in CPT, ICD-10-CM, and HCPCS coding, audit readiness, and claim accuracy. Known for leadership, training, and resolving coding issues while supporting compliance and reducing claim rejections.

Overview

20
20
years of professional experience

Work History

Lead Medical Radiology Coder

Zotec Partners
Carmel In
07.2011 - Current
  • Reviewed documentation for coding accuracy, completeness, and compliance with payer requirements.
  • Coded medical records using CPT, ICD-10-CM, and HCPCS guidelines for accurate claim submission.
  • Interpreted provider notes to assign appropriate diagnosis and procedure codes.
  • Resolved coding discrepancies by collaborating with billing and revenue cycle teams.
  • Applied payer policies and coding edits to reduce claim rejections.
  • Maintained productivity while adapting to updated coding standards and workflow changes.
  • Identified documentation gaps and requested clarifications to support compliant coding decisions.
  • Supported audit readiness by ensuring consistent adherence to coding and compliance guidelines.
  • Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
  • Resourcefully used various coding books, procedure manuals, and online encoders.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Facilitated knowledge sharing within the team by conducting regular code reviews, training sessions, and workshops on relevant topics.
  • Delivered consistent results under pressure by prioritizing tasks effectively during periods of high workload or tight deadlines.
  • Expedited project completion timelines with strong time management skills and adherence to deadlines.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
  • Input data into computer programs and filing systems.
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Generated and maintained statistical data related to medical records.

Owner Pizza Shop

Self-employeed
Sheridan In
05.2006 - 07.2011
  • Directed daily business operations and prioritized workflows to maintain consistent service delivery
  • Managed budgeting, invoicing, and expense tracking to control cash flow
  • Created marketing materials and promoted services across digital and local channels
  • Developed client relationships and identified service needs to support repeat business

Education

Associate of Applied Science - Medical Coding

MedTech College
Indianapolis, IN
07-2011

Skills

    Team collaboration

    Claims process management

Medical coding audits

    Conduct training sessions

Timeline

Lead Medical Radiology Coder

Zotec Partners
07.2011 - Current

Owner Pizza Shop

Self-employeed
05.2006 - 07.2011

Associate of Applied Science - Medical Coding

MedTech College
Cassidy Ward